Confirmation email

[clockwork71]

Guys,

I have recently moved my forum from domainname.com/forums to domainname.com/forum as I am using the Jaxel written Portal. I have moved everything to set like this:

Portal is the root page now.

Forums are in /forum (the default of the portal.)

Now I am getting emails from people telling me that they cannot register because the conformation email is still trying to have them click a link to the old subfolder that the forum is in. (forums) Is there a way to change that? I am sure there is....but can't find it.

Chris

 

[Chris D]

Hi Chris,

The setting you need to change is:

Admin CP > Options > Basic Board Information > Board URL

 

[Morgain]

First very basic check - admin/ options/ options/
Basic Board Information
Board URL ....................... ?
I assume you have that changed correctly as otherwise I dont think your XF would run at all but worth a quick look.

Similarly Home Page URL - same page.
maybe other settings three.

Always worth checking the obvious first.

 

[Chris D]

First very basic check - admin/ options/ options/
Basic Board Information
Board URL ....................... ?
I assume you have that changed correctly as otherwise I dont think your XF would run at all but worth a quick look.

Similarly Home Page URL - same page.
maybe other settings three.

Always worth checking the obvious first.

It definitely will be the board URL. The board would work mostly fine with the wrong board URL. But it is used to form links so if it hasn't been updated its definitely that which is the problem.

Home page URL isn't involved because I believe that's just the URL the home tab points to.

But yeah. Spot on asking him to check board URL

 

[clockwork71]

I've done both, and it still redirects to a page that "isn't found."

 

[Chris D]

Then it still isn't right.

What is the URL you have set as your Board URL? What does that URL take you to?

 

[clockwork71]

I have it set to thetraderguy.com/forum - and it takes me to the forums. However, when emails get send out in order for people to verify registration - it says the page doesn't exist. I am confused to say the least.

The homepage is thetraderguy.com, and sends someone to the portal.

 

[Chris D]

You need to set the board URL to the root URL of your XenForo installation, or, to put it another way, your XenForo index page. In this case, your XenForo index has been changed to XenPorta. XenPorta is accessible from http://thetraderguy.com

You therefore need to set your board URL to http://thetraderguy.com

 

[Jake Bunce]

Chris is correct. /forum is a route in your case, not a directory. That should not be included in the Board URL.

 

[clockwork71]

Thanks guys......got it working now.