CometChat Team
Member
There are no such terms and conditions for our product. Your data is 100% safe and with you only. We do not have any access to it. Please feel free to review our code.
Warm regards,
Robert
CometChat Team
CometChat [Deleted]
- Thread starter CometChat Team
- Start date
There are no such terms and conditions for our product. Your data is 100% safe and with you only. We do not have any access to it. Please feel free to review our code.
Warm regards,
Robert
CometChat Team
Mouth
Well-known member
So CometChat integration with XenForo has no terms and conditions and I'm free to do whatever I like with it (the integration) and the service?
Dadparvar
Well-known member
(Sent you one of my ticket ID)
1.I have Tapatalk since I had forum. I always update it to latest version too.
2.Now is 1.5 day my ticket is not answered, but wish today they answer me.
3. I mean since I purchased cometchat, I couldn't login and had some error like ".... please come back in 10 minutes ..." (I can't remember the exact text). But it was just like that for 2 or some hours. After that I tried more 20 times to download the package but couldn't, it stopped after 42kb downloaded. and finally I could. But even now I'm not using it because of the problems that I said.
I wish you be able to solve the problem, because its a great tool and I want to use it in my forum.
Regards,
Hamed
CometChat Team
Member
Hi Dadparvar
Our tech team is working on priority to resolve this issue, I'll update you here once it is done. Thanks for your patience.
Warm Regards,
Robert
Dadparvar
Well-known member
Finally it is ready to use.
Thanks. Although it was slow (near by 1 month past to be able to use it) but it was a complete support. And more than 10 problems solved. Now we can use a user friendly chat bar.
There are some errors still remaining but we can use it even with these errors. I'll open tickets after a while for those errors again.
Once again thanks for your kind support (till now)
Thanks. Although it was slow (near by 1 month past to be able to use it) but it was a complete support. And more than 10 problems solved. Now we can use a user friendly chat bar.
There are some errors still remaining but we can use it even with these errors. I'll open tickets after a while for those errors again.
Once again thanks for your kind support (till now)
Alpha1
Well-known member
Was it fixed on your install or is there a new release?
My experience is that cometchat often forgets to release fixes, which means that with each new release the same bug appears again. There is no bug tracker only a helpdesk, so you cannot see the status of a bug report.
My experience is that cometchat often forgets to release fixes, which means that with each new release the same bug appears again. There is no bug tracker only a helpdesk, so you cannot see the status of a bug report.
Dadparvar
Well-known member
No.
Just mine is fixed.
But I asked them to fix their package for next release and they said they will do.
Alpha1
Well-known member
@CometChat Team is there any chance on a bug tracker?
CometChat Team
Member
Alpha1
Well-known member
That's too bad, because you really need it. Years of experience with you have made this very clear. Otherwise reported bugs just keep reappearing in your software releases. A helpdesk simply doesn't work for bugs because tickets can contain long discussions with many issues.
Especially not if fixes are only applied at the installation of the client. Your valuable development time only affects that one client, while others encounter the same bugs and with the next update the same client can also re-encounter the same bug.
Especially not if fixes are only applied at the installation of the client. Your valuable development time only affects that one client, while others encounter the same bugs and with the next update the same client can also re-encounter the same bug.
Ryan Nielson
Active member
Why do the installation instructions say to set registered user Permissions to "Never". It seems like it should be " yes".
https://support.cometchat.com/documentation/php/installing-cometchat/ready-integrations/xenforo/
https://support.cometchat.com/documentation/php/installing-cometchat/ready-integrations/xenforo/
Glockie
Well-known member
Okay I am at my wits end with @CometChat Team really I am...
If anyone has a solution that allows real time chat and IM that's mobile too, I am all ears.
The @Nobita.Kun chat is good, but doesn't work whatsoever on mobiles - as it becomes standard private messages.
Like @Alfa1 we bought the white label platinum package, which is not cheap so I expected more from this tbph
I just submitted another ticket but support is slow so I am hoping we may get help here;
One HUGE security issue we have found - is if private messaging in synched, any other people you chat to get included in the messages in your private messages! This is a serious security flaw
Okay we have some issues with chats again, and this time these have been ongoing for some time.
I've tried manually fixing things but to no avail. I have members on my back about it all the time and it's getting embarrassing and awkward to keep trying to avoid it.
This is on mobile devices;
Some users get alerts that they have chats, but when they click on the chat bar to load the chats - they're then shown a list of names with zeros, in other words not showing ANY chats..
It's a serious issue and my members are really going at me.
Secondly and this is a major security issue!
I tried tying up chats to private messages...
When they do, your chats with other people get included in to the PM's with the conversations you've had!! This is seriously not good.
So I chat with member A and B, a PM is sent, member A is included..
Then I carry on chatting with member B and the chat messages go to the conversation between myself and member A! This is such a bad security issue.. I mean other people will see the content of chats!
Please get back to me as this is all seriously not good.
Two huge issues.
Pm's don't work and of course have a huge security issue now as others will see the messages!
Many thanks
If anyone has a solution that allows real time chat and IM that's mobile too, I am all ears.
The @Nobita.Kun chat is good, but doesn't work whatsoever on mobiles - as it becomes standard private messages.
Like @Alfa1 we bought the white label platinum package, which is not cheap so I expected more from this tbph
I just submitted another ticket but support is slow so I am hoping we may get help here;
One HUGE security issue we have found - is if private messaging in synched, any other people you chat to get included in the messages in your private messages! This is a serious security flaw
Okay we have some issues with chats again, and this time these have been ongoing for some time.
I've tried manually fixing things but to no avail. I have members on my back about it all the time and it's getting embarrassing and awkward to keep trying to avoid it.
This is on mobile devices;
Some users get alerts that they have chats, but when they click on the chat bar to load the chats - they're then shown a list of names with zeros, in other words not showing ANY chats..
It's a serious issue and my members are really going at me.
Secondly and this is a major security issue!
I tried tying up chats to private messages...
When they do, your chats with other people get included in to the PM's with the conversations you've had!! This is seriously not good.
So I chat with member A and B, a PM is sent, member A is included..
Then I carry on chatting with member B and the chat messages go to the conversation between myself and member A! This is such a bad security issue.. I mean other people will see the content of chats!
Please get back to me as this is all seriously not good.
Two huge issues.
Pm's don't work and of course have a huge security issue now as others will see the messages!
Many thanks
CometChat Team
Member
@Ryan Nielson We're looking into it and will be fixing it soon. Thanks.
@Glockie Sincere apologies, firstly, for the inconvenience. Can you please share the ticket number (in pm), so we can escalate this .
Thanks
Robert
@Glockie Sincere apologies, firstly, for the inconvenience. Can you please share the ticket number (in pm), so we can escalate this .
Thanks
Robert
CometChat Team
Member
Hi @Alfa1
We are planning to adopt a public bugtracker, in light of your valuable suggestion. I'll intimate you when we are ready and live. Thanks for bringing it up.
Regards,
Robert
Glockie
Well-known member
Yes of course, thank you..
My main worry is people receiving other people's chat messages..
Cheers
Alpha1
Well-known member
Thank you. I think this is a big step forward as cometchat clients will be able to enter bugs there and see what is happening with each bug. Please make it so that it is visible in which release the fix is included.
I also think that CometChat can learn from XenForo's release methods: XF releases a maintenance release about monthly which includes fixes for all bugs found in that month, except for those fixes that require major changes in the software. This way the software gets a lot of stability and reliability.
Ryan Nielson
Active member
So does that mean that I should set the permission to "Never" as directed, for now?
CometChat Team
Member
@Ryan Nielson
Set the permission to "Never", only if you don't want the registered users to use CometChat for now. If you do not want to restrict the access, you can just skip this step.
Set the permission to "Never", only if you don't want the registered users to use CometChat for now. If you do not want to restrict the access, you can just skip this step.
