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Not a Bug Code Errors in Conversation

Discussion in 'Resolved Bug Reports' started by Naiwen, Jan 29, 2014.

  1. Naiwen

    Naiwen New Member

    On a forum I moderate, there are some errors in PM conversations:

    ""error":{"recipients":"You may not start a conversation with the following recipients: Jerrisney."},"templateHtml":"\n\n\n
    The following error occurred:h2>\n\t\t\n\t\t
    \n\t\t\n\t\t\tYou may not start a conversation with the following recipients: Jerrisney.label>\n\t\t\n\t\tdiv>\n\t\ndiv>","_visitor_conversationsUnread":"0","_visitor_alertsUnread":"0"}"

    I'll ask the staff if they restricted the member's PM conversation or not.
  2. Mike

    Mike XenForo Developer Staff Member

    Ideally, we need the owner to report it as we'd need more information that you likely can't provide.

    But how do you reproduce this error? (What are the steps?)
  3. Naiwen

    Naiwen New Member

    1. Click on a member's profile page.

    2. Try to start a conversation

    3. And then bug.

    Only one member got it and it's not me.

    @imspot you need to reply here.
  4. Mike

    Mike XenForo Developer Staff Member

    This sounds like an issue specific to them. They will need to post in the troubleshooting forum or submit a ticket if they want us to look at it.
  5. Naiwen

    Naiwen New Member

    okay, thanks. but they're not a licensed member, they can't post in there eh?
  6. Chris D

    Chris D XenForo Developer Staff Member

    They'll need to buy a license then.
    Adam Howard likes this.
  7. Jeremy

    Jeremy Well-Known Member

    The owner you mentioned is licensed and can post in the appropriate support forums.
  8. imspot

    imspot Active Member

  9. Brogan

    Brogan XenForo Moderator Staff Member

    Post in the dedicated discussion thread for that add-on for support with that error.

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