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Clearing Cache Crashed My Site

Discussion in 'Troubleshooting and Problems' started by combatgamez, Aug 22, 2015.

  1. combatgamez

    combatgamez New Member

    So I tried to clear the cache and killed my site, put a tickets into support as I was getting a 504 gateway error and the reply was:

    [Sat Aug 22 06:33:55 2015] [warn] [client 118.209.108.238] Timeout waiting for output from CGI script /home/combatcl/public_html/index.php
    [Sat Aug 22 06:36:02 2015] [warn] [client 118.209.108.238] Timeout waiting for output from CGI script /home/combatcl/public_html/index.php

    So anyone know how I can fix this, now they want to charge me who knows how much to restore a back up?

    Also why has this happened? Seems to be intermittatantly loading?? weird.

    site address is combatgamez.com
     
  2. combatgamez

    combatgamez New Member

    so now my site seems to be up and running, weird. (although slowly!!)

    any clue on this anyone?
     
  3. tommydamic68

    tommydamic68 Well-Known Member

    It won't load for me.
     
  4. tommydamic68

    tommydamic68 Well-Known Member

    I get this.

    Screen Shot 2015-08-22 at 8.45.26 AM.png
     
  5. tommydamic68

    tommydamic68 Well-Known Member

  6. Chris D

    Chris D XenForo Developer Staff Member

    What cache did you clear and how?
     
  7. combatgamez

    combatgamez New Member

    I went into admin panel and cleared the cache there, I am pretty sure I tried to rebuild User caches, i clicked rebuild now, it seemed to work but now i have issues.
     
  8. Tracy Perry

    Tracy Perry Well-Known Member

    I'm not aware of any "clearing cache" entries in the ACP->Tools area.. rebuilding yes, clearing no.
    Have you tried going to combatgamez.com/install and click on the rebuild master data button? Do not.. and I repeat DO NOT! click on the To do a fresh install, click here link.
     
  9. combatgamez

    combatgamez New Member

    sorry i meant rebuild cache.

    everything seems to be working now for some reason.

    i didnt do anything.

    should it not do this?
     
  10. Tracy Perry

    Tracy Perry Well-Known Member

    Had a feeling that's what you meant, but clearing cache has a different meaning to me and involves different things than a rebuild. ;)

    Betting man says it's your host that is having issues.

    Only if you have enabled FURL's in the ACP and also renamed the htaccess.txt to .htaccess to allow for friendly URLS (FURL).
     
  11. Chris D

    Chris D XenForo Developer Staff Member

    It's fine. That's the default URL format if friendly URLs aren't enabled.

    Friendly URLs removes the index.php part.
     
  12. Tracy Perry

    Tracy Perry Well-Known Member

    Oooooh!
    Another @Brogan ninja! And I even got to ninja @Chris D!
    Twice in about a week - I'm on a ROLL! bartdancing.gif
     
  13. combatgamez

    combatgamez New Member

    hahaha thanks all for the help.
     

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