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Chargeback Paypal upgrade

Chris D

XenForo developer
Staff member
#2
A chargeback is when a PayPal user opens a dispute or reports fraud to their credit card company.

Not really anything you can do to avoid them.
 

vinafix

Active member
#4
Incorrect.
( have PayPal Seller Protection )

Resolve chargebacks easily.
We noticed you recently had a chargeback occur on a sale. Chargebacks are initiated when your customer contacts their credit card issuer to reverse a payment. While they can be frustrating to resolve when unwarranted, we’ve got the tools and expertise to help.

PayPal Seller Protection will also protect you against losses from chargebacks on eligible payments.

https://www.paypal.com/en/webapps/mpp/merchant

:p
 

Russ

Well-known member
#5
Incorrect.
( have PayPal Seller Protection )

Resolve chargebacks easily.
We noticed you recently had a chargeback occur on a sale. Chargebacks are initiated when your customer contacts their credit card issuer to reverse a payment. While they can be frustrating to resolve when unwarranted, we’ve got the tools and expertise to help.

PayPal Seller Protection will also protect you against losses from chargebacks on eligible payments.

https://www.paypal.com/en/webapps/mpp/merchant

:p
What isn’t covered by Seller Protection?
Most PayPal transactions are covered as long as they follow these requirements. However, there are instances where Seller Protection doesn’t apply:
  • Claims, chargebacks, or reversals filed because the item is significantly different from how it was described (e.g. you described an item as “new,” but sent a used one).
  • Intangible purchases like services, digital goods, etc.
  • Items picked up locally or in person.
  • Transactions made through PayPal Direct, Virtual Terminal, PayPal Business, or PayPal Here.
  • Instances where you receive multiple payments for an item.
  • Claims filed directly through an eBay account.
  • Prohibited items such as drug paraphernalia, ammunition/firearms, or counterfeit goods.
  • First Class Mail International, since the receipt only shows the address the order was delivered to – not the customer's address.
 

BirdOPrey5

Well-known member
#6
It's just the cost of doing business with PayPal. You have to figure you'd lose more sales by moving to something other than PayPal then you lose from chargebacks. They're really annoying but nothing you can do. If you don't wan't chargebacks you'll have to limit yourself to taking Bitcoins.