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XF 1.4 Can't reply to conversation

Discussion in 'Troubleshooting and Problems' started by Natureboy, Aug 15, 2016.

  1. Natureboy

    Natureboy Member

    Here is the error log.

    Server Error Log
    Error Info
    XenForo_Exception: Non-recipients cannot reply to a conversation. - library\XenForo\DataWriter\ConversationMessage.php:119
    Generated By: Alan Verbeke, 5 minutes ago
    Stack Trace
    #0 C:\inetpub\wwwroot\myreinspace.com\library\SV\ConversationImprovements\XenForo\DataWriter\ConversationMessage.php(73): XenForo_DataWriter_ConversationMessage->_preSave()
    #1 C:\inetpub\wwwroot\myreinspace.com\library\XenForo\DataWriter.php(1446): SV_ConversationImprovements_XenForo_DataWriter_ConversationMessage->_PreSave()
    #2 C:\inetpub\wwwroot\myreinspace.com\library\XenForo\ControllerPublic\Conversation.php(1106): XenForo_DataWriter->preSave()
    #3 C:\inetpub\wwwroot\myreinspace.com\library\XenForo\FrontController.php(347): XenForo_ControllerPublic_Conversation->actionInsertReply()
    #4 C:\inetpub\wwwroot\myreinspace.com\library\XenForo\FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #5 C:\inetpub\wwwroot\myreinspace.com\index.php(14): XenForo_FrontController->run()
    #6 {main}
    Request State
    array(3) {
      ["url"] => string(71) "http://myreinspace.com/conversations/beginner-investor.498/insert-reply"
      ["_GET"] => array(0) {
      ["_POST"] => array(9) {
      ["message"] => string(4) "Test"
      ["_xfRelativeResolver"] => string(59) "http://myreinspace.com/conversations/beginner-investor.498/"
      ["attachment_hash"] => string(32) "02ef72a7dacb93cf3bc82f8fb7b8eb23"
      ["last_date"] => string(10) "1471273304"
      ["last_known_date"] => string(0) ""
      ["_xfToken"] => string(8) "********"
      ["_xfRequestUri"] => string(37) "/conversations/beginner-investor.498/"
      ["_xfNoRedirect"] => string(1) "1"
      ["_xfResponseType"] => string(4) "json"
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That looks like it may be related to the conversation improvements add-on.

    You will need to post in the resource thread for support to determine if that is the case.
  3. Natureboy

    Natureboy Member

    I disabled the conversation improvements add-on and the error still happens.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    The specific cause is this: 'Non-recipients cannot reply to a conversation'.

    it suggests there is some corruption or data mismatch in the database with regards to this conversation.
    We haven't seen any instances of that with regards to the core software, so it's possible an add-on has caused it.

    It's likely going to mean manually editing the database to correct the records.

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