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XF 1.4 Can't create new user

Discussion in 'XenForo Questions and Support' started by Chassey Group, Nov 25, 2014.

  1. Chassey Group

    Chassey Group Member

    I don't seem able to create a new user on our XF installation, and another admin is having the same problem. I click in 'Create new user' and fill everything in and click Save....it seems to save it but then the new member is not on the members list.
    Same thing when I go through the registration process, I get the email confirmation but then get an error when I click on the link.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have any add-ons installed?

    Are you able to create new users in the ACP with all add-ons disabled?
     
  3. Chassey Group

    Chassey Group Member

    Thanks for the quick reply Brogan!
    I just checked, and it looks like the mailchimp add-on is the culprit. Any way to get around this?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Disable or uninstall the add-on or contact the developer for a fix.
     
    Chassey Group likes this.
  5. Chassey Group

    Chassey Group Member

    Thank you
     

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