Can's stay logged in

[qak01ok]

For some reason I cant stay logged in, ever time I try and look at a post or try and view a thread I'm asked to log in AGAIN - any suggestions as to whats wrong?

 

[Paul B]

Are you checking the Stay Logged in box?

Do you have cookies allowed in your browser?

Is your site switching between www and non-www?

 

[qak01ok]

Yes - I've checked the "Stay Logged" box

Yes - I have cookies allowed in the browser

Not sure about this - "Is your site switching between www and non-www" can you explain?

 

[Paul B]

Do you see the URL changing in the address bar when clicking on various links within the site?

Is your server behind a proxy, such as Cloudflare?

Do you use caching of any sort?

 

[qak01ok]

The URL does not change - this is only when "users" try and access files and threads. As the admin this does not time me out

 

[Paul B]

Do you have a test account I can use?

 

[qak01ok]

do you have a private email account I can use?

 

[Paul B]

You can start a conversation here: http://xenforo.com/community/conversations/add?to=Brogan

 

[qak01ok]

just sent it to you

 

[Paul B]

OK, I've confirmed the problem.

See this thread as it's more than likely a proxy issue as I mentioned above: http://xenforo.com/community/threads/keep-logging-out-of-xf-with-chrome.22968/

 

[qak01ok]

I looked at this Admin CP -> Home -> Options -> User Options -> Online Status TimeoutYou can increase the timeout or tell your users to check Stay logged in when they login

Mine is set for 60 - the max. iu will have my hosting company look at the htacess file and let you know if this fixes the problem

 

[iTuN3r]

I am getting same complains from my site members never happened before last 2 updates .