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Cannot Upload Images

Discussion in 'Troubleshooting and Problems' started by dieselpowered, Jan 6, 2016.

  1. dieselpowered

    dieselpowered Member

    Gallery uploads were working just fine, now all of a sudden my album will not allow me to upload anymore. There are no size or number of photo restrictions, acts as though it is uploading then errors out:
    Any idea why this would happen? I wish I could find error logs, but there is nothing...just stopped working.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Do you get the same error when you upload the same image to a forum post as an attachment?

    Are you sure it's all photos? What if you were to try a photo that is smaller in size?
     
  3. dieselpowered

    dieselpowered Member

    Have not tried uploading a file as an attachment...but yes, all photos.
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    Could you?
     
  5. dieselpowered

    dieselpowered Member

    Hi there, ok tried again after a restart same issue, cannot upload to gallery or add an attachment.
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    If you go to your Preferences, and switch off "Use the Flash-based uploader to upload attachments" and try again does this make any difference? Do you get a different error? Do you see any additional information in your browser's console? (Press F12 and click the "Console" tab).
     
  7. dieselpowered

    dieselpowered Member

    That seemed to work, however, took a really long time to upload.
     
  8. dieselpowered

    dieselpowered Member

    That does not solve the problem though. No issues prior to your recent update.
     
  9. Chris D

    Chris D XenForo Developer Staff Member

    I would begin to consult with your host about this. Something has likely changed on their end.

    We haven't made any changes to attachment uploading in recent versions.
     
  10. dieselpowered

    dieselpowered Member

    Well it is my server and I have not made any changes lol. Hmmm.
     
  11. Chris D

    Chris D XenForo Developer Staff Member

    It may well be worth looking at your various error logs, especially anything logged by PHP or MySQL as these logs could well give more detailed information. I'm assuming nothing is being logged in your Admin CP Server Error Log?

    I'm fairly certain the images you're having trouble with could be uploaded here without a problem, and we've had no similar reports so unfortunately the recent update is likely a coincidence.
     
  12. SuchMuch

    SuchMuch Member

    I have just faced the same problem. Neither Forum, nor Xenforo Media Gallery don't allow to upload .jpg files. The problem file is "SenseIt p101". Pls find snaps with errors, settings and problem file attd. Uploading other file formats is ok
    xmg.jpg acp.jpg error.jpg error_2.jpg SenseIt p101.JPG
     
    Last edited: Jan 13, 2016
  13. SuchMuch

    SuchMuch Member

    I've just upgraded to Xenforo 1.5.5. The problem remain. Checking out "Use Flash Uploader" leads to endless process of uploading...
     
  14. Chris D

    Chris D XenForo Developer Staff Member

    Can the file be uploaded to our forum or Gallery?
     
  15. SuchMuch

    SuchMuch Member

    This issue has been sorted out. Problem was from hoster's side.
    String "php_value memory_limit 128M" was added to .htaccess file and this solved the problem.
     

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