Third party Cannot open editor menu in RTL

[Sadiq6210]

Affected version

2.1.4

• This issue only happen in RTL.
• Android, latest version of google chrome.

How to reproduce:

1. Change to RTL
2. Try to open menu in the editor, the page will be moved to top and you cannot see the menu.

See the video

View attachment SVID_20190925_224333_1.mp4

 

[Sadiq6210]

@Chris D are you able to reproduce this bug? Our users are complaining as they cannot use basic functions of the editor such as text alignment.

 

[Chris D]

I haven't personally tried, yet. We'll let you know as soon as we have anything to add.

 

[Sadiq6210]

Unfortunately this is not fixed in 2.1.5

@Kier @Chris D @Mike
guys,can you have a look to this issue please? At least if you can confirm if this is a bug in the software? we cannot check it here as you don't have RTL option.

Many of our users are complaining that they are not able to open any editor menu in mobile, for example they cannot align the text and they cannot change the font size!. If this is a bug, then it should be considered as a crtitcal with a quick fix, just imagine that nobody can open any editor menu in Android mobile in all RTL forums!

 

[Jeremy P]

I can reproduce this. Trying to open a Froala menu on any RTL language just scrolls to the top of the page. This seems to be limited to Chrome on Android.

 

[Chris D]

While I can confirm that this issue exists, unfortunately I don't envisage there being a quick fix for it.

I believe it is fixed (or at least behaves slightly better) in XenForo 2.2 (which uses Froala v3). However, because Froala v3 exists, there doesn't appear to be much urgency in terms of maintaining the existing v2 branch and will soon reach a stage where it receives no further updates.

While this is unfortunate, I do not believe the issue to be quite as extreme as you describe and there is a workaround.

From your video, you are trying to access editor buttons without the editor being focused (no cursor in the editor, no keyboard displayed). This does indeed produce the behaviour you describe, but as a workaround it seems as if you focus the editor first, and then click the editor button, the page doesn't scroll.