Can´t upload new Avatar

B

bogus

Guest
I´ve tried to change my old Avatar pic, i have imported from vb4, but i cant. The Picture wont change after my board uploaded it successfully.
Rights are set to allowed, data and internal_data is set to 777. If i delete the old avatar it changes into the xenforo standart. If i try to upload another picture i get "All attachments succesfully uploaded" but it does not change....
 

Lawrence

Well-known member
Have you used the avatar editor (pop-up) for removing and uploading your avatar? yourName -> Avatar. I just checked this and could not duplicate. I checked the check box to delete my old avatar, ensured Use Custom Avatar was selected, and pressed the browse button to upload a new avatar.

The confirmation on a successful avatar upload is: Upload Completed Successfully. There should be no confirmation about attachments.
 
B

bogus

Guest
Have you used the avatar editor (pop-up) for removing and uploading your avatar? yourName -> Avatar <-- Yes
I checked the check box to delete my old avatar, ensured Use Custom Avatar was selected, and pressed the browse button to upload a new avatar. <-- Did exactly the same


Well i was trying that. Deleting the old Avatar. Went back to the standart one.
Then i uploaded mine, message:"Upload completed successfully" and i get my old Avatar i deleted just before.... Very strange
 

Brogan

XenForo moderator
Staff member
Which version of software are you running?
Have you made any changes to the style, files, add-ons, etc?

I'm not seeing this issue on my local or live installs (beta 4 and 5) or here.
 
B

bogus

Guest
I am running the newest Beta with the following addons installed:
  • AzuCloud 0.0.2
  • ragtek New User Thread 1.0.0
  • rpgBridge 1.0 - private addon to include an extrernal rpg game side
  • The Happy Place 1.0
  • VigLink 1.0
  • [8wayRun.Com] XenCarta (Wiki) 1.0.4
  • [GP] Donations 1.1.2
I also installed
http://xenforo.com/community/threads/hide-breadcrumb-on-index-page.9585/
http://xenforo.com/community/threads/adding-advertisements-with-template-edits.6218/

Also some changes to different Templates to get it fit to my suits
May i give you an admin account to have a look yourself?
 

Brogan

XenForo moderator
Staff member
Hmmm, there seems to be an issue with images in general.

This is what I get after uploading an avatar:
upload_avatar.PNG

And this is what I see when logging in to the ACP:
admin.PNG

I've seen this problem before, I need to see if I can find the thread to see what the issue was.
 

Brogan

XenForo moderator
Staff member
It's set to off.
I'm not sure what could be the cause of the problem then :confused:

I just checked the URL of my avatar and it doesn't exist, even though the software has it set as "data/avatars/l/0/210.jpg"

Can you try disabling your add-ons and/or creating a new style?
 
B

bogus

Guest
Hmm, thats bad, even if you do not know ;)

Done. The new Style is added, all addons are diabled
If u want/need, i can send you a ftp account too?!
Send you a ftp account to private

edit\ Hmm... I.ve done a xenforo test installation. There it works
 

Brogan

XenForo moderator
Staff member
edit\ Hmm... I.ve done a xenforo test installation. There it works
Is that on the same server?

I suspect it might be something to do with an add-on.
Even though you have disabled them, there might be something still causing problems.
It could even be a conflict between multiple add-ons.

You could try enabling debug mode and/or checking the error log in the ACP.
 
B

bogus

Guest
I have enabled the debug mode, but... I can't figure that out :confused:
btw, yes it is the same server
 

Brogan

XenForo moderator
Staff member
I'm just having a look in the ACP and on the server now and I can't see any errors/logs at all.

I would systematically start removing each add-on completely to try and identify the cause.

Have you made any file edits apart from the add-ons?

Edit: I've just noticed your sub-directories in /data/avatars are 755. I suspect an add-on has changed those from 777 which could be the cause of the problem.
 

Brogan

XenForo moderator
Staff member
Yes, that was the problem.

I just changed the file permissions on all sub-directories under /data/avatars and it's now working.
 

Brogan

XenForo moderator
Staff member
I'm fairly sure it was the permissions on the sub-directories, I seem to recall someone else had the same problem after installing an add-on.

I'll see if I can find the thread and whether it is the same add-on.

You should disable debug mode now as it's not recommended to run that on a live site.
 
B

bogus

Guest
WOT? :eek:
Oh Dear, I really have to thank you. Almost deleted all addons, also the Wiki ;)

Oh ok.. Brogan.. Once again you helped me a lot. I owe you something...
 

Brogan

XenForo moderator
Staff member
All the evidence points to one of the add-ons then.
The only way to find out which one would be to install each one in turn and then check the directory permissions.

Don't forget to disable debug mode :)
 
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