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XF 1.4 Bounced Mail error

Discussion in 'Troubleshooting and Problems' started by Magic, Sep 13, 2014.

  1. Magic

    Magic Active Member

    Hi all, Ive just set up a new gmail account to use for Bounced Emails but get the following error in the cp.

    Im pretty confident the gmail settings are correct for the bounced mail.


    Any Ideas?

    Zend_Mail_Protocol_Exception: cannot connect to host; error = Connection timed out (errno = 110 ) - library/Zend/Mail/Protocol/Pop3.php:109
    Generated By: Unknown Account, 23 minutes ago
    Stack Trace
    #0 /home2/*******/public_html/library/Zend/Mail/Storage/Pop3.php(190): Zend_Mail_Protocol_Pop3->connect('pop.gmail.com', 995, 'SSL')
    #1 /home2/*******/public_html/library/XenForo/Model/EmailBounce.php(288): Zend_Mail_Storage_Pop3->__construct(Array)
    #2 /home2/*******/public_html/library/XenForo/Deferred/EmailBounce.php(19): XenForo_Model_EmailBounce->openBounceHandlerConnection()
    #3 /home2/*******/public_html/library/XenForo/Model/Deferred.php(256): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.98995399475, '')
    #4 /home2/*******/public_html/library/XenForo/Model/Deferred.php(390): XenForo_Model_Deferred->runDeferred(Array, 7.98995399475, '', false)
    #5 /home2/*******/public_html/library/XenForo/Model/Deferred.php(335): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #6 /home2/*******/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #7 {main}
    Request State
    array(3) {
    ["url"] => string(32) "http://*********/deferred.php"
    ["_GET"] => array(0) {
    ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(98) "/admin.php?cron/emailBounce/run&_xfToken=1%2C1410600757%2C416b631db81581b67df368271056986bd0ebca7e"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  2. Mike

    Mike XenForo Developer Staff Member

    The configuration looks correct. It could be a firewall or some other sort of limit that is preventing your web server from connecting to the Gmail servers -- there isn't anything you can do about it directly in XenForo. It is something that you would need your host to look into.
  3. Magic

    Magic Active Member

    Thanks mike.

    Will have a chat with them.

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