1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

MG 1.1 blank thumbnails for videos

Discussion in 'Media Gallery Support' started by Blue chummer, Dec 29, 2015.

  1. Blue chummer

    Blue chummer Active Member

    Hi , was wondering if anyone else has the problem.

    Some videos have blank or error type thumbnails and some have images. All of the videos work correctly when played

    How can I resolve this error? thank you

    see below:
    media.png
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Could you double check what version of the Gallery you have installed?

    Also, could you try adding the same videos to our gallery here?
     
  3. Blue chummer

    Blue chummer Active Member

    I just uploaded the latest one just now it was 1.0.3(that was the one available on my XF customer page)

    I will upload one of the videos now ...
     
  4. Blue chummer

    Blue chummer Active Member

    Ok I just uploaded one here and it works fine here.
     
  5. Chris D

    Chris D XenForo Developer Staff Member

    This explains it.

    There was a bug fix in a newer XFMG version. YouTube thumbnails will likely not work at all until you upgrade. The bug was caused by a change in the YouTube API.
     
  6. Blue chummer

    Blue chummer Active Member

    thanks Chris . Do I have to update the whole XF with the latest update or can I just update the media? (I am afraid to update my xf 1.4 as I don't want anything to break and it was working fine)
     
  7. Chris D

    Chris D XenForo Developer Staff Member

    XFMG 1.1.0 and above require XF 1.5.

    You should be OK to update to XFMG 1.0.9 which includes the fix and is still compatible with XF 1.4.
     
  8. Blue chummer

    Blue chummer Active Member

    Thanks, I just looked at my customer page and it appears that my license expired (I didn't know they expired)

    Guess I have to pay the $70 1 year fee for the updates for XF and MG?
     
  9. Blue chummer

    Blue chummer Active Member

    Update-
    I paid the extension fee and upgraded to 1.09 . Then I rebuilt the thumbnails and they worked!

    another quickie question - Is there any where to auto feed videos from a you tube page?

    thanks :)
     
  10. Chris D

    Chris D XenForo Developer Staff Member

    Good stuff :)

    That isn't a feature so it would likely require an add on or custom development.
     
  11. Blue chummer

    Blue chummer Active Member

    Chris D likes this.

Share This Page