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XF 1.4 blank page on mass email of users

Discussion in 'Troubleshooting and Problems' started by electrogypsy, Nov 12, 2014.

  1. electrogypsy

    electrogypsy Active Member

    for some reason when i try to send a mass email to the users of my board, i get a blank page.

    the only option i've changed is "only generate a list of email addresses". when i uncheck that box everything seems to work as normal.

    i guess it's not a huge issue since the mass emailing still works, but just thought i'd point it out in case anyone has had similar problems.
    Last edited: Nov 12, 2014
  2. electrogypsy

    electrogypsy Active Member

    ok, well, i take that back. upon completion of the mass email, i get the message:

    "Your email was sent to 7,626 users. (Emails failed to be sent to 7,503 users.)"

    ...which is rather confusing.

    is there any ways to confirm that these emails were sent?
  3. Mike

    Mike XenForo Developer Staff Member

    Failed email logs will be shown in the server error log, along with the specific error.
  4. electrogypsy

    electrogypsy Active Member

    oh, duh! i should have checked that. apparently my email provider (zoho) blocked all my outgoing emails after the first 30 or so went out. thanks for the help!

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