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"Begin installation" error

Joshua

Active member
#1
After I click Begin Installation at step 1b (/install/index.php?install/step/1b) the button goes inactive for a couple seconds then reactivates. A click again and it loads a new page with "Error: You cannot proceed unless all XenForo database tables are removed."
I dropped all tables via PHPMyAdmin and the same thing happens again and again. I have 8 active XF licenses, many on this same machine - never have come across this before.
Please help
 

Slavik

XenForo moderator
Staff member
#4
I came across this problem previously, the tables were being created and then the server would hang and not proceed.

I *think* it was a mod security errror, can you check if you have it enabled?
 

Joshua

Active member
#9
[Sun Feb 24 00:15:50 2013] [warn] [client] mod_fcgid: read data timeout in 40 seconds, referer: install/index.php?install/step/1b
[Sun Feb 24 00:15:50 2013] [error] [client] Premature end of script headers: index.php, referer:install/index.php?install/step/1b
 

Chris D

XenForo developer
Staff member
#10
Timeout of 40 seconds. And seemingly creating some of the tables.

I would see if your hosts would up their maximum execution timeout for PHP. But, at the same time, is there a reason that is so slow? Usually creating the tables takes no more than a few seconds. Is this some sort of shared hosting you're on?
 

Joshua

Active member
#11
I'm on a Servint.net Flex Express machine. I have no idea why it's taking so long. I've never had this issue before and I've done a fair share of XF installs
 

Slavik

XenForo moderator
Staff member
#12
I'm on a Servint.net Flex Express machine. I have no idea why it's taking so long. I've never had this issue before and I've done a fair share of XF installs
The timeout and end of script headers suggest a suEXEC error.

It may be a simple fix by dropping the tables and rebooting your server.