It's being worked onHey there, any update on the recurring option? I know you're not obligated but I have been waiting patiently.
That is the error reported? Any server error log?
Did you follow the cancellation routine when you test it? There is a button in the User Upgrades page, user must click it to see subscription detail, then he/she will have an option to cancel the recurring subscription.No error log, but my card is charged when I am not a subscriber. From the testing period I subscribed.
Im sure I did. I either did it via the ACP or via the user upgrades page. I wouldn't know how else to cancel.Did you follow the cancellation routine when you test it? There is a button in the User Upgrades page, user must click it to see subscription detail, then he/she will have an option to cancel the recurring subscription.
Oh, if you revoke the user upgrade from AdminCP, the add-on cannot pick up the cancellation request and your subscription is not deleted from Authorize.Net, please log in to your Authorize.Net account and looks for subscriptions.Im sure I did. I either did it via the ACP or via the user upgrades page. I wouldn't know how else to cancel.
That said I wouldn't know where to show a log for this.
I also recommend you remove the clear log button as that seems tempting but that log is really all we have to go off of.
That's correct. The reason for that is the staff doesn't need to know by which paygate the user paid for his/her upgrade. And most of the time, staff only cancel faulty upgrades (error or refunded, etc.). For good payments, user will get upgraded the next cycle anyway.Ah OK thank you. Ill let the client know not to cancel subscriptions via ACP? ONLY via the user upgrades page? So she'll have to login as user to do so? Its fine just need to know.
User should be redirected to normal confirmation page. Are you testing with user upgrades?Does the user not get a confirmation page? I just did a test, it worked, however it just goes back to the home page of the forum, which will confuse a lot of folks.
Hey, over at my site you said it does log in the paygates log. But you said it didn't here. So does it log there or not?Yes, I put Authorize.net in Test mode and ran a test transaction. It upgraded the user, but dumped them back into the home page of the site. Transactions are being logged in the Paygates log, and in the User Upgrade Transaction Log it shows the test transaction in there for my test, and also one paypal user that was not me.
Just did another test, it did the same thing, straight back to the forum home page.
Here is a video:
It's logging now disregard the white screen title. The video tells the story.Hey, over at my site you said it does log in the paygates log. But you said it didn't here. So does it log there or not?
Your script timed out while we were trying to post transaction results to it.
Transaction ID: 7791265881
Transaction Result: This transaction has been approved.
The following message was displayed to the customer:
------------------------------An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.
This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.
We use essential cookies to make this site work, and optional cookies to enhance your experience.