Resource icon

[bd] Mails 1.1.0

No permission to download
Overview Updates (9) Reviews (36) History Discussion
I still use 12000 free option at mandrill. Are you sure they are going to suspend the free option?
 
jeffwidman said:
Heard back from Mandrill support.

They are very prompt, have detailed answers, but unfortunately it sounds like once you hit 1,000 entries on the blacklist, it's impossible to get additional entries through polling that endpoint. This is because they only ever return the first 1,000 entries, regardless of status whether active or expired, and b) it's impossible to remove an email from the blacklist... delete only changes it from active to expired, and it'll still be on the list. So even if you filter by 'active', behind the scenes it's just grabbing the first 1,000 emails, then stopping, filtering for active, and returning those. So if the first 1,000 entries have expired, you'll get 'no entries' for the active blacklist, even though there might be a ton more beyond that first 1,000.

So effectively [BD] Mails bounce handling is COMPLETELY BROKEN once your Mandrill account has had 1,000 unique email addresses bounce--regardless of whether they've expired off the blacklist or not.

This explains why people are getting weird BD Mails errors. Either @xfrocks needs to change how he retrieves the list of bounced emails from Mandrill, or Mandrill needs to change the way their blacklist API call works.

Mandrill suggested that the best way to retrieve bounces is setup a webhook, which requires this addon to create an endpoint within the forum... from an API standpoint, it's definitely a better solution than the way BD Mails currently works of repeatedly polling Mandrill's servers for the entire blacklist. However, it might be difficult to add a webhook endpoint within Xenforo addon code, I don't know.

In addition, I still think Mandrill's blacklist API functionality is pretty broken--they should be able to retrieve the first 1,000 active at a time, or even the first 100 active. So you know that if you query for active, and get no results, that you truly have no emails currently active on the blacklist. If you are affected by this problem, it's worth dropping an email to help@mandrill.com and ask them to fix it, so they know that customers are affected by it.

Here's what they said in response to my two bug reports about broken API functionality and broken web UI functionality for the blacklist:
Click to expand...
Just send mail via Mandrill SMTP and forward all bounces to a dedicated Gmail address and call for that address via IMAP in Xenforo Bounce processing.
Its rock solid and you don't need to worry about retaining the settings when updating the board!
 
@xfrocks can you clarify how you improved the bounce processing for Mandrill?

Does it still poll the Mandrill blacklist endpoint? (in which case it's still broken)
Or some other method of bounce processing for Mandrill?
 
jeffwidman said:
@xfrocks can you clarify how you improved the bounce processing for Mandrill?

Does it still poll the Mandrill blacklist endpoint? (in which case it's still broken)
Or some other method of bounce processing for Mandrill?
Click to expand...
It now uses webhook.

jauburn said:
In the "upload" directory of the installation archive, there's both "library" and "bdmails." "Bdmails" was not there previously. Should "bdmails" be uploaded or just "library"? If "bdmails" should be uploaded, should it be on the same level as "library"?

Thanks.
Click to expand...
"bdmails" should be in XenForo root (same place with "library", "js" and "styles").
 
I changed your bounced phrase text a bit: We cannot deliver e-mail messages to your address ({email}). The reason given by your provider is "{reason}." Please update your contact details with a deliverable address to keep updated with information from {boardTitle}.

Question: can HTML be used in the phrase text, or does it have to be bbcode? Thanks again.
 
jauburn said:
I changed your bounced phrase text a bit: We cannot deliver e-mail messages to your address ({email}). The reason given by your provider is "{reason}." Please update your contact details with a deliverable address to keep updated with information from {boardTitle}.

Question: can HTML be used in the phrase text, or does it have to be bbcode? Thanks again.
Click to expand...
Which version of XenForo are you using? Since XenForo 1.3.0, the system shows a message by itself and does not use the add-on phrase anymore. The system phrase is "attempts_to_email_x_have_failed_please_update".
 
xfrocks said:
Which version of XenForo are you using? Since XenForo 1.3.0, the system shows a message by itself and does not use the add-on phrase anymore. The system phrase is "attempts_to_email_x_have_failed_please_update".
Click to expand...

Ah, glad I asked. I'm using Xenforo 1.5.x, the latest.

I will update the phrase "attempts_to_email_x_have_failed_please_update" instead.
 
xfrocks said:
Which version of XenForo are you using? Since XenForo 1.3.0, the system shows a message by itself and does not use the add-on phrase anymore. The system phrase is "attempts_to_email_x_have_failed_please_update".
Click to expand...

The phrase text there is "Attempts to send email to {email} have failed. Please update your email address."

That's pretty bare-bones and won't help some of the technology novices on my site. (How do I update my email address? they will ask.)

How about if I add this text at the end: You can update your email address <a href="http://poetrycircle.com/forum/account/contact-details">here</a>. Or perhaps this: <a href="http://poetrycircle.com/forum/account/contact-details">Click here</a> to update your email address now.

Will that work, or will there be issues for folks who are presented with this message?
 
jauburn said:
The phrase text there is "Attempts to send email to {email} have failed. Please update your email address."

That's pretty bare-bones and won't help some of the technology novices on my site. (How do I update my email address? they will ask.)

How about if I add this text at the end: You can update your email address <a href="http://poetrycircle.com/forum/account/contact-details">here</a>. Or perhaps this: <a href="http://poetrycircle.com/forum/account/contact-details">Click here</a> to update your email address now.

Will that work, or will there be issues for folks who are presented with this message?
Click to expand...
It does that by default.

Screen Shot 2015-10-20 at 2.52.48 AM.webp
 
planetmaster said:
Just send mail via Mandrill SMTP and forward all bounces to a dedicated Gmail address and call for that address via IMAP in Xenforo Bounce processing.
Its rock solid and you don't need to worry about retaining the settings when updating the board!
Click to expand...
Hi - I use Mandrill and have a gmail
Account for bounced emails. Can you explain the imap thing and how this all comes together? The bounced thing always confused me.
 
@xfrocks I really appreciate the update.

Most important question, which @jeffwidman mentioned here. Does this now remove an address from the Mandrill block list once it's marked as bounced in XF? If not, users get stuck in an endless loop after marking a message as spam.
 
You must log in or register to reply here.

Similar threads

R
  • Question Question
XF 2.3 How to stop sending mails?
Replies
1
Views
44
Deleted member 184953
D
zoldos
  • Question Question
XF 2.2 server errors sending e-mails with external mail server?!
Replies
2
Views
351
zoldos
zoldos
N
  • Question Question
XF 1.5 Problem sending mails over smtp
Replies
1
Views
807
Noli
N
xfrocks
[bd] Medal [Deleted]
6 7 8
Replies
151
Views
16K
Ozzy47
Ozzy47
A
  • Locked
  • Question Question
XF 1.5 [bd] Mails: Sending mail failed
Replies
1
Views
827
Paul B
P
Back
Top Bottom