Avatar Problem after upgrade (1.0.3->1.0.4)

[Feedback]

Hey all
I bumped into a problem after the upgrade to 1.0.4, all users avatar is blank, but all the default avatars can be seen. You can upload a avatar but all you get is a black box.



Data and internal_data both have world writeable (CHMOD 0777). I have tried to removed the addons and skins (styles) but nothing have changed
The File Health Check are OK and it is no server error log.
Rest of the forum works perfectly.

Thanks for reading
Regards
Eskil

 

[Jake Bunce]

all users avatar is blank

Including avatars that were uploaded before the upgrade? Can you post a URL to your forum so I can examine the problem?

Maybe you overwrote the data directory during the upgrade. Or maybe it's a problem with your custom style (try to reproduce it on a default style).

 

[Feedback]

Including avatars that were uploaded before the upgrade?

Yep, even avatars that was uploaded before the upgrade got the same problem.

Can you post a URL to your forum so I can examine the problem?

sure, www.gamer-core.net. Say if you need admin user.

(try to reproduce it on a default style)

I get the same problem with the default style.

 

[Jake Bunce]

I get a 403 forbidden error when I try to view the avatars directly:

http://www.gamer-core.net/data/avatars/s/0/7.jpg?1309537376

My first guess is permissions. Make sure data and internal_data are fully writable (chmod 777), including the subdirectories.

 

[Feedback]

I get a 403 forbidden error when I try to view the avatars directly:

http://www.gamer-core.net/data/avatars/s/0/7.jpg?1309537376

My first guess is permissions. Make sure data and internal_data are fully writable (chmod 777), including the subdirectories.

hmmm really weird. data and internal_data are fully writable :/


as you can see data and internal_data are 777

 

[Jake Bunce]

Try running this command to recursively set permissions in those directories:

chmod -R 777 data

You might also try 755 permissions. Depending on how PHP is installed, 755 may still be writable. I have seen some server configurations throw 403 errors with 777.

 

[Feedback]

tried both 777 and 755, and no luck :S when it was 1.0.3 the permissions was 755 on both folders.
both folders have permission 755 now btw

 

[Jake Bunce]

Can you confirm this file exists?

http://www.gamer-core.net/data/avatars/s/0/7.jpg

Do you have access to the server logs? They may contain more in information about the 403 error.

 

[borbole]

I get a 403 forbidden error as well when I try to view the avatars directly. I have had a similiar issue with a client, but on a different forum, and the issue was that he had lost ownership of the files. Meaning that only the host could chmodd them. The problem was solved by contacting the host and getting them to transfer the file ownsherip back.
Can you contact your host as well and ask them about it? It might be worth a shot.

 

[Feedback]

http://www.gamer-core.net/data/avatars/s/0/7.jpg

yes i can confirm the file
http://www.gamer-core.net/data/avatars/s/0/7.jpg =

Unfortunately i dont have access to the server logs, can call my host provider tomorrow and ask for the logs and see if they can sett ownership back to me.

I will post the answer when I got it from my host provider tomorrow

 

[TazDevilLooney]

Funny enougth i have the same sort of problem with the same file /data/avatars/s/0/7.jpg
However my avatars display with a refresh after pulling an error. If i hear anything from my post ill let you know

http://xenforo.com/community/threads/please-enter-a-positive-whole-number.18008/

 

[Feedback]

After a talk with my host provider, it turned out that they had a .htaccess file on the security server directed to my host server. Do not know why, but it works now

But I want to thank you all for the nice feedback
Regards
Eskil

 

[betnod]

Try running this command to recursively set permissions in those directories:

chmod -R 777 data

You might also try 755 permissions. Depending on how PHP is installed, 755 may still be writable. I have seen some server configurations throw 403 errors with 777.

For some reason my avatars stopped uploading to server , no error messages just red x's, even chmodding all the relevant directories they still would not show.

using ssh(putty) I ran

chmod -R 777 data

and

chmod -R 777 internal_data

in the root of the install and now they work fine again.

Thanks Jake.