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Are paying customers allowed full use of the support forums?

#1
I noticed some of the official support forums are restricted. Am I safe to assume that paying customers are allowed full use of the support forums?
 
#5
Thank you for your friendly reply it is really appreciated. But as to avoid any misunderstandings I would much rather be addressing the official staff in my pre-sale inquiries. Please take no offense, I just wish to be 100% correct on all the information I obtain.