customer support

  1. kolakube

    Using forums for client communications

    Today I've started the process of transitioning client communications from sporadic email chains to private sections on my forums. It dawned on me as I was cleaning out my inbox that I tend to miss messages and fall out of email chains more often than I should, yet I never miss anything posted...
  2. navinjoseph

    XF 2.1 parsing xf template tags inside php

    Is there a way where we can parse the XF template tags inside php for example if I had store this particular tag <xf:js src="foo.js"></xf:js> and call this via a callback tag how do I parse it to <script src="foo.js"></script> is there some sort of function to this ? because right now it just...
  3. SyTry

    XF 2.0 Use full friendly URLs - Error 500

    Hello, Since this afternoon I have a problem with my forum. I can't activate the option "Use full friendly URLs" otherwise I have an error 500 outside my main URL. Without this option I have access. With "Use full friendly URLs" : Without "Use full friendly...
  4. A

    Are paying customers allowed full use of the support forums?

    I noticed some of the official support forums are restricted. Am I safe to assume that paying customers are allowed full use of the support forums?
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