XF 1.3 Apache to NGINX - now the members stats are wrong

[Stuart Wright]

For years, from vbulletin through to before we changed over to NGINX this week, we've always has about 3 to 4 times more guests than members and something like 3 to 4 thousand in total online during waking hours.
However since the swap to NGINX, we have a tiny number of guests. The number of visitors is maybe about the same.
http://www.avforums.com/forums/
Any idea what this could be? A sessions issue maybe? I don't know anything about servers so I have no clue.
I see this as urgent. Any help appreciated.
Thanks

 

[Mike]

It's worth looking at the IP addresses on the online members list to see if they're different - for guests, each IP will only be counted once. If they're not what you expect, it sounds like there may now be a reverse proxy involved. You'll want to change the IP shown to XenForo to be the real IP which will likely be forwarded through a header. You can change this by overwriting the wrong IP via config.php or see if there's a system to change the IP at the web server level (as the wrong IPs will likely be logged against your server without that anyway).

 

[Stuart Wright]

Thanks Mike. I'll send Tim to this thread as it's beyond me.

 

[Jake Bunce]

#3 in this post has code to overwrite the wrong IP (like Mike is suggesting):

http://xenforo.com/community/threads/keep-logging-out-of-xf-with-chrome.22968/#post-286837

 

[Stuart Wright]

Thanks @Jake Bunce I had a look at the member list and the first one had no IP. Several members have been online with no recorded IP.

Also I'm assuming 'no value' for the _SERVER["REMOTE_ADDR"] is the problem here?

 

[Mike]

Yeah, that is the issue. That should be forwarded on from the web server. (It would be known to be the actual connecting IP due to the TCP handshake.)

 

[Null]

$_SERVER['HTTP_X_REAL_IP'] contains your actual IP address, you'll need to stick that in your configuration file as @Jake Bunce pointed out the post he linked.

 

[Mike]

I didn't even notice that. Good catch.

 

[Stuart Wright]

Tim tweaked it and we're good, many thanks for your quick responses. Much appreciated.