ok another problem I'm having is when I go to upload a small gif using the new image processor compared to the old one it seems to take a extended amount of time for the image to upload it use to take seconds now it takes about 3 minutes.Have the images been uploaded since you swapped to Imagemagick? It's not a retroactive thing.
ok another problem I'm having is when I go to upload a small gif using the new image processor compared to the old one it seems to take a extended amount of time for the image to upload it use to take seconds now it takes about 3 minutes.
Animated images will take longer to process as well (as each frame has to be processed).
I have exactly the same problem. Apache server, MySQL client version 5.0.90, latest ImageMagick PECL Extension installed by my host just the other day (at my request, purely so that I could have animated avatars on my forum).
I went into ACP > Options > Attachments and selected "ImageMagick PECL Extension" as the Default Image Processor, and asked my users to re-upload their avatars, but there appears to be no change - the image is animated in the profile pop-up overlay that appears when you click on the user's name, but the avatar in the thread remains static.
Are there any other changes I need to make in order to get animated avatars? This is a big request from many of my users, who were used to it on the forum before I migrated to XenForo, so I would really appreciate it if anyone is able to offer a solution.
Thanks.
This shows the following info (hope these bits are relevant):Visit admin.php?tools/phpinfo and make sure the relevant image formats are listed as supported in imagick.
Upgrading your server software is also something you can try (PHP, imagick pecl extension, imagemagick itself).
Can anyone help with this? My members really miss animated avatars in thread view.
Thanks.
Yep - got all users to re-upload their avatars, cleared browser cache, tested with Chrome and Firefox. Same results: Avatar is animated in the profile pop-up when you click on the user's name/avatar, but is static in thread view.If the animation works on upload, but doesn't work in the thread, is it possible your server/browser is caching the images?
Have you tried a forced refresh (CTRL+R or F5) to see if the animation starts working in the thread view?
PM sent, thanks.What's your site URL?
There are quite a few threads on here where people are having this issue, but unfortunately it doesn't seem to something anyone can get to the bottom of. Which is a real shame, because I've seen it working on a few XenForo boards, and my users really miss it.Okay, well here's the problem: The large version of the avatar is animating correctly; however the medium and small versions are not!
Anyone seen this before and know what the fix is? Possibly an issue with imagick?
I'll file a ticket with my host to see if they can do that (although they're in the middle of a big infrastructure upgrade); thanks.Try updating ImageMagick to a newer version. Your showing 6.4.0, latest is 6.7.6 I think.
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