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ALL gmail emails bouncing back - Help!

ineedhelp

Well-known member
#1
Since around Sunday, all gmail email addresses on my forum seem to be bouncing back aka failure notice email being sent to me each time. By now I've probably received 1000+ undelivered emails.

This is what the opening part of the email says:

Hi. This is the qmail-send program at lvpsxx-xx-1xx-1xx.vps.domain.co.uk.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<example@gmail.com>:
1xx.1xx.xx.xx failed after I sent the message.
Remote host said: 550-5.7.1 [xx.xx.1xx.1xx 7] Our system has detected that this message is
550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail,
550-5.7.1 this message has been blocked. Please visit
550-5.7.1 http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for
550 5.7.1 more information. gw6si85732103bkc.106
xx is where i've changed the IP address.

Is anyone else having this issue? How can I fix tis problem ASAP.

This is effecting new registrations as well, as confirmation emails are not being sent out.
 

HWS

Well-known member
#2
Setup SPF and/or DKIM for your mail server and domain.
Without those you shouldn't send mail from a serious forum web site anyway.
 

ineedhelp

Well-known member
#6
Are you using your own VPS for sending the mails from your site? Who does the DNS for your VPS?
Everything is set up with webfusion.co.uk

This issue is effecting new registrations as well as email confirmations are not being sent out.

Urgent fixes needed please.
 

MattW

Well-known member
#7
To set up an SPF on DNS you need to have a TXT record, and have something like the below in there

"v=spf1 +a +mx +ip4:IPADDRESS +ip4:ANOTHERIP ?all"

As a quick fix, you could sign up for Mandrill and use them to send your e-mails out (I now use them as they have a nice bounce handler), but you'll still need to set up DKIM and SPF to work correctly, and both need to be done at DNS level.
 

ineedhelp

Well-known member
#8
To set up an SPF on DNS you need to have a TXT record, and have something like the below in there

"v=spf1 +a +mx +ip4:IPADDRESS +ip4:ANOTHERIP ?all"

As a quick fix, you could sign up for Mandrill and use them to send your e-mails out (I now use them as they have a nice bounce handler), but you'll still need to set up DKIM and SPF to work correctly, and both need to be done at DNS level.
It's already set since yesterday night, looks a little different from your example

v=spf1 ip4:xx.xx.xxx.xxx ~all
And SPF was also set to ON

Still being flooded with bounced emails.

Have I missed out anything?
 

ineedhelp

Well-known member
#10
Nope, I didn't know about this.. Just tested it now and got this message...

SPF record lookup and validation for: xxxxxxxx.com
SPF records are primarily published in DNS as TXT records.

The TXT records found for your domain are:


SPF records should also be published in DNS as type SPF records.

No type SPF records found.

Checking to see if there is a valid SPF record.

No valid SPF record found of either type TXT or type SPF.
Does it mean it's not working?
 

MattW

Well-known member
#12
Does it mean it's not working?
Correct, it's not picking up any SPF records for your domain name. When I put my site in there:

SPF record lookup and validation for: z22se.co.uk
SPF records are primarily published in DNS as TXT records.

The TXT records found for your domain are:
v=spf1 +a +mx +ip4:109.233.119.207 +ip4:109.233.119.219 +include:spf.mandrillapp.com ?all

SPF records should also be published in DNS as type SPF records.

Type SPF records found for the domain are:
v=spf1 +a +mx +ip4:109.233.119.207 +ip4:109.233.119.219 +include:spf.mandrillapp.com ?all

Checking to see if there is a valid SPF record.

Found v=spf1 record for z22se.co.uk:
v=spf1 +a +mx +ip4:109.233.119.207 +ip4:109.233.119.219 +include:spf.mandrillapp.com ?all

evaluating...
SPF record passed validation test with pySPF (Python SPF library)!