1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

ALL gmail emails bouncing back - Help!

Discussion in 'Troubleshooting and Problems' started by ineedhelp, Jan 4, 2013.

  1. ineedhelp

    ineedhelp Well-Known Member

    Since around Sunday, all gmail email addresses on my forum seem to be bouncing back aka failure notice email being sent to me each time. By now I've probably received 1000+ undelivered emails.

    This is what the opening part of the email says:

    xx is where i've changed the IP address.

    Is anyone else having this issue? How can I fix tis problem ASAP.

    This is effecting new registrations as well, as confirmation emails are not being sent out.
  2. HWS

    HWS Well-Known Member

    Setup SPF and/or DKIM for your mail server and domain.
    Without those you shouldn't send mail from a serious forum web site anyway.
    Alfa1 likes this.
  3. ineedhelp

    ineedhelp Well-Known Member

    Is it easy to set either up? Will it automatically lift the block by google?
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Russ and ineedhelp like this.
  5. MattW

    MattW Well-Known Member

    Are you using your own VPS for sending the mails from your site? Who does the DNS for your VPS?
    Jake Bunce likes this.
  6. ineedhelp

    ineedhelp Well-Known Member

    Everything is set up with webfusion.co.uk

    This issue is effecting new registrations as well as email confirmations are not being sent out.

    Urgent fixes needed please.
  7. MattW

    MattW Well-Known Member

    To set up an SPF on DNS you need to have a TXT record, and have something like the below in there

    "v=spf1 +a +mx +ip4:IPADDRESS +ip4:ANOTHERIP ?all"

    As a quick fix, you could sign up for Mandrill and use them to send your e-mails out (I now use them as they have a nice bounce handler), but you'll still need to set up DKIM and SPF to work correctly, and both need to be done at DNS level.
  8. ineedhelp

    ineedhelp Well-Known Member

    It's already set since yesterday night, looks a little different from your example

    And SPF was also set to ON

    Still being flooded with bounced emails.

    Have I missed out anything?
  9. MattW

    MattW Well-Known Member

  10. ineedhelp

    ineedhelp Well-Known Member

    Nope, I didn't know about this.. Just tested it now and got this message...

    Does it mean it's not working?
  11. Russ

    Russ Well-Known Member

  12. MattW

    MattW Well-Known Member

    Correct, it's not picking up any SPF records for your domain name. When I put my site in there:

  13. ineedhelp

    ineedhelp Well-Known Member

    The host said, I need to set up SPF from the name servers or something? Does that sound right?
  14. MattW

    MattW Well-Known Member

    Yeah, DNS = domain name server.

    Who does the DNS for you?
  15. ineedhelp

    ineedhelp Well-Known Member

    My domain is with 123 reg. What should I add/change in there? I'm in Manage DNS.
  16. MattW

    MattW Well-Known Member

    Alfa1 and ineedhelp like this.
  17. Alfa1

    Alfa1 Well-Known Member

  18. MattW

    MattW Well-Known Member

    Any luck getting this sorted?
  19. ineedhelp

    ineedhelp Well-Known Member

    Not yet, I was a little stuck on what options select on the Microsoft site. :eek:
  20. Alfa1

    Alfa1 Well-Known Member

Share This Page