XF 2.3 Alerts not auto-clearing?

CZ Eddie

Active member
My users aren't happy with how Alerts behaves after our upgrade.
It used to be that simply clicking the bell would clear all alerts.
But now you have to click the bell and then refresh/change the page.
Even clicking the new "mark as read" button doesn't instantly clear anything until after we change the page.
But they don't want to have to click on "mark as read" anyways. They're wanting the old instant-clear when clicking the bell.
Is this an option somewhere in ACP or maybe through CSS?
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Check the settings on this page ../admin.php?options/groups/alerts and see tweaking those may help improve the experience.

We also use this free addon from Xon to add a few more options and QoL improvements related to Alerts management.
 
Check the settings on this page ../admin.php?options/groups/alerts and see tweaking those may help improve the experience.

We also use this free addon from Xon to add a few more options and QoL improvements related to Alerts management.

I didn't see anything obvious in the ACP page you referenced, but thanks for reminding me about it.
I did install your recommended add-on and let the users know about it. Haven't had a chance to play with it but it looks interesting!

That's a good point but if anything changed there due to upgrade as in OP, then it points towards a bug in 2.3

And it's not just my board. It's also the behavior I see here on Xenforo.com.
If you go click on the alert bell (because I've quoted you), and then click anywhere outside of it, you'll notice the alert remains until you manually clear it by clicking the alert or refreshing the page.

It used to clear by simply clicking the bell.

I may have actually seen it in 2.2.16 also.
 
@CZ Eddie please complete a bug report for this issue.
Hopefully I did this the right way

 
Yeah, it's a 2.3 bug for sure. Not noticed it on this site, but a friend who has 2.3 his forum now does this. Pretty annoying, so I hope it gets fixed soon.

I've deferred the upgrade for my cloud site for the full 6 months to allow niggles like this to be worked out with point releases.
 
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