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XF 1.2 Admin Blank/Empty after Upgrade

Discussion in 'Troubleshooting and Problems' started by Sekonda, Jan 12, 2014.

  1. Sekonda

    Sekonda New Member


    I just upgraded from 1.2 to 1.2.4 and the admin is blank.

    Do I need to install all of the 1.2.X before the 1.2.4 latest?
  2. Liam W

    Liam W Well-Known Member

    No, you don't.

    Do you mean the AdminCP is a blank page?

    Try disabling listeners in the config.php file:

    $config['enableListeners'] = false;

  3. Sekonda

    Sekonda New Member

    Yes, sorry the entire AdminCP is blank/empty; no source code at all either.

    I disabled the listeners and nothing changed at all.
  4. Liam W

    Liam W Well-Known Member

    Reupload all of the files, make sure you use the upgrade package and everything overwrites correctly.

    If that doesn't work, go to the install page and rebuild the master data.

  5. Sekonda

    Sekonda New Member

    I've tried that, and then rebuilding the data. Still blank pages :(
  6. Liam W

    Liam W Well-Known Member

    Try uploading again with a different FTP program.

    Is there anything in an error_log file in the public_html (or alternative) folder?

  7. Sekonda

    Sekonda New Member


    Still a blank page unfortunately :(

    Edit: Was using FileZilla, then tested with WinSCP.
    Last edited: Jan 12, 2014
  8. Jeremy

    Jeremy XenForo Moderator Staff Member

    Rebuild the master information if nothing else has worked. Uploading via a different FTP client may also help.
  9. Sekonda

    Sekonda New Member

    I've done both, neither seem to work.
  10. Mike

    Mike XenForo Developer Staff Member

    Submit a ticket with ACP and FTP details and we can look into it.
  11. Sekonda

    Sekonda New Member

    Where do I submit a support ticket?
  12. Andrej

    Andrej Well-Known Member

  13. Sekonda

    Sekonda New Member

    Thanks Andrej!

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