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Activation Email's not being sent out.

Discussion in 'Troubleshooting and Problems' started by CommunityMC, Aug 1, 2012.

  1. CommunityMC

    CommunityMC New Member

    For the past week or so my community has been slowly growing, I have had over 200 registrations yet only 98 activated members. After speaking with a few members who were not activated they said the activation email was never sent.
    This is the case with most people, even if using an @gmail email account sometimes the activation email is never received.

    I was wondering if there was a fix or a way to remove the activation email part as I have had to spend a few hours manually searching through each member and setting them to 'Valid' state and not 'Awaiting activation email conformation'

    Any help would be greatly appreciated!

    Thankyou.
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    To deal with spam filters:

    http://xenforo.com/community/resources/dealing-with-spam-filters.366/

    Or you can disable email confirmation:

    Admin CP -> Home -> Options -> User Registration -> Enable Email Confirmation

    You can run this query on your database to manually activate users who didn't receive the email:

    Code:
    UPDATE xf_user
    SET user_state = 'valid'
    WHERE user_state = 'email_confirm';
    
     

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