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a image can not generate thumbnail

Discussion in 'Media Gallery Support' started by z497688734, May 26, 2016.

  1. z497688734

    z497688734 New Member

    i test two image,but one can can generate thumbnail, the other can not ,it has nothing to do with there size.
    The two image was attachment.the img2.zip shoud be decompress.thanks very much.

    Attached Files:

  2. Chris D

    Chris D XenForo Developer Staff Member

    I can't download the ZIP currently unfortunately but what are the actual pixel dimensions of the zipped up image?
  3. z497688734

    z497688734 New Member

    The img1's size is 3120*4160.The img2's size is 5312*3984. The img1.jpg can generate thumbnail ,the img2.jpg can not generate thumbnail .can you tell me a email ?i want to send the two imgage to you . thanks very much.
  4. Chris D

    Chris D XenForo Developer Staff Member

    The total pixel count of image 2 exceeds 20000000 which is the default limit for resizing images in XF.

    To change this, set the following in config.php:

    $config['maxImageResizePixelCount'] = 25000000;
  5. z497688734

    z497688734 New Member

    My problem was soveld ,thanks for you answer.very thanks!:)

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