a image can not generate thumbnail


New member
i test two image,but one can can generate thumbnail, the other can not ,it has nothing to do with there size.
The two image was attachment.the img2.zip shoud be decompress.thanks very much.


  • img1.jpg
    154.1 KB · Views: 2
  • img2.zip
    1.9 MB · Views: 5


New member
The img1's size is 3120*4160.The img2's size is 5312*3984. The img1.jpg can generate thumbnail ,the img2.jpg can not generate thumbnail .can you tell me a email ?i want to send the two imgage to you . thanks very much.

Chris D

XenForo developer
Staff member
The total pixel count of image 2 exceeds 20000000 which is the default limit for resizing images in XF.

To change this, set the following in config.php:

$config['maxImageResizePixelCount'] = 25000000;