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XF 1.2 500 Internal Server Error on Sign Up

Discussion in 'Troubleshooting and Problems' started by Surf3rDud3, Aug 14, 2013.

  1. Surf3rDud3

    Surf3rDud3 Member

    Hey everyone. I have been getting a 500 Internal Server Error when myself and other users click the confirmation link in our emails to sign up and verify. I can't seem to fix this. I do not receive the error anywhere else to my knowledge.

    I have looked for errors, and nothing. Any help?
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Does it happen if you disable add-ons? Do you have any errors in your Server Error Logs (not in the ACP)?
  3. RoldanLT

    RoldanLT Well-Known Member

    Check your .htaccess file / Restore default .htaccess file, or just remove it temporarily.
  4. Surf3rDud3

    Surf3rDud3 Member

    I have disabled all addons and tried and still failed. I asked my host provider about the error logs but they haven't responded yet. They do not use cPanel so i have no idea where they are located. They are new to me.

    I have replaced the file twice already with the upgrade package.

    EDIT: I fixed the problem. The URL had a trailing "/" and was pointing to an old subdomain. Thanks anyways guys!

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