XF 1.4 30 Characters Error

The Sandman

Well-known member
I'm getting occasional reports from people who say they try to register and get an error which says "Please enter a value using 30 characters or fewer" for their username. They say that they are using a username that is 30 characters or fewer. Assuming they're correct any idea what might cause this?
 

Brogan

XenForo moderator
Staff member
Do you have any add-ons installed which may interact with registration, users, or anything related?

Disabling those would be the first step to try and determine what is causing it.
 

MattW

Well-known member
The username field is being limited to 16 characters on your board @The Sandman

upload_2014-11-19_14-42-0.png

I can't see anything that would then error saying it needs to be 30 characters or less.
 

Brogan

XenForo moderator
Staff member
User name length is, yes.

upload_2014-11-19_14-52-30.png

Your initial post made it sound as if you had already checked that and it was happening intermittently.
 

The Sandman

Well-known member
It's very intermittent - I think today is the 4th time I've gotten the notification. I did a quick Google search on it and did find a couple of other XF forums where a similar thing was discussed on the boards. No cause was mentioned though.
 
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