craigiri
Well-known member
I got "taken" for SSO for $30 - it didn't work, the author said he'd help, and then said he didn't have time. I asked for a refund and he refused, showing me the small print from somewhere on his site.
He was well regarded, had a support site and had made the add-on work for others...
I didn't run a pp chargeback, but I should have. He would not even let me resell the add-on!
Point is, there are lots of legit chargebacks. In fact, many confident developers would offer a 30 day money back guarantee.
I think the vast majority of XF customers are good and honest people.
Back to the OP, it's pretty well known that Jaxel is one of the good guys - after all, he gave away thousands of copies of his various add-ons for years and was one of the first to extend XF. So these chargebacks are probably not the actual types where customers are unhappy - they seem to be some kind of scam or pirate situation.
Sometimes you can't win. I had employees who stole from me...even good ones! I'm certain many of my customers, given the chance, would have stolen from me - some tried and failed, but I never would have heard of those who succeeded!
Such is human nature. On the positive side, XF is now free to grow and it is growing enough that lots of developers should be able to make a few bucks.
He was well regarded, had a support site and had made the add-on work for others...
I didn't run a pp chargeback, but I should have. He would not even let me resell the add-on!
Point is, there are lots of legit chargebacks. In fact, many confident developers would offer a 30 day money back guarantee.
I think the vast majority of XF customers are good and honest people.
Back to the OP, it's pretty well known that Jaxel is one of the good guys - after all, he gave away thousands of copies of his various add-ons for years and was one of the first to extend XF. So these chargebacks are probably not the actual types where customers are unhappy - they seem to be some kind of scam or pirate situation.
Sometimes you can't win. I had employees who stole from me...even good ones! I'm certain many of my customers, given the chance, would have stolen from me - some tried and failed, but I never would have heard of those who succeeded!
Such is human nature. On the positive side, XF is now free to grow and it is growing enough that lots of developers should be able to make a few bucks.