XF 1.5 Zend_Mail_Protocol_Exception: cannot connect to host; error = 110

adwade

Well-known member
I have received just two such errors over the last the past 3 weeks. Is this something I should be concerned about and fixing -or- Is it a normal occurrence I don't need to fret over?

Error #1 Info
Zend_Mail_Protocol_Exception: cannot connect to host; error = Connection timed out (errno = 110 ) - library/Zend/Mail/Protocol/Pop3.php:109
Generated By: Unknown Account, Jul 24, 2016
Stack Trace
Code:
#0 /home/rradmin/public_html/forums/library/Zend/Mail/Storage/Pop3.php(190): Zend_Mail_Protocol_Pop3->connect('pop.zoho.com', 995, 'SSL')
#1 /home/rradmin/public_html/forums/library/XenForo/Model/EmailBounce.php(288): Zend_Mail_Storage_Pop3->__construct(Array)
#2 /home/rradmin/public_html/forums/library/XenForo/Deferred/EmailBounce.php(19): XenForo_Model_EmailBounce->openBounceHandlerConnection()
#3 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.98886084557, '')
#4 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.98886084557, '', false)
#5 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#6 /home/rradmin/public_html/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
#7 {main}
Request State
Code:
array(3) {
["url"] => string(50) "http://www.recumbentriders.org/forums/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(21) "/forums/threads/5329/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
Error #2 Info
Zend_Mail_Protocol_Exception: cannot connect to host; error = Connection timed out (errno = 110 ) - library/Zend/Mail/Protocol/Pop3.php:109
Generated By: Unknown Account, Aug 11, 2016 at 11:59 AM
Stack Trace
Code:
#0 /home/rradmin/public_html/forums/library/Zend/Mail/Storage/Pop3.php(190): Zend_Mail_Protocol_Pop3->connect('pop.zoho.com', 995, 'SSL')
#1 /home/rradmin/public_html/forums/library/XenForo/Model/EmailBounce.php(288): Zend_Mail_Storage_Pop3->__construct(Array)
#2 /home/rradmin/public_html/forums/library/XenForo/Deferred/EmailBounce.php(19): XenForo_Model_EmailBounce->openBounceHandlerConnection()
#3 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99017715454, '')
#4 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99017715454, '', false)
#5 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#6 /home/rradmin/public_html/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
#7 {main}
Request State
Code:
array(3) {
["url"] => string(50) "http://www.recumbentriders.org/forums/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(21) "/forums/threads/9717/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
Under Email Options
I have Enabled the automated bounced email handler
Connection Type: POP3
Host: pop.zoho.com : 995
Encryption: SSL

If there's something I need to fix, please understand the error messages above are greek to me. :confused: So don't get too technical and just assume that I'll understand your advice. Thanxx!
 

Brogan

XenForo moderator
Staff member
If you have only received two errors in three weeks, it's nothing to be concerned about and is just due to temporary connection issues.
 

Brogan

XenForo moderator
Staff member
To clarify, I presume those aren't the only two bounces in three weeks?

Do you see any entries in the bounce log - admin.php?logs/email-bounces ?
 

adwade

Well-known member
I think the bounce process has been working alright as I set it up, but I could be mistaken.

My bounce log shows...
Screen Shot 2016-08-16 at 11.36.19 PMa.jpg
and the hunter user is presently in a Email Invalid (bounced) User State.
 

Brogan

XenForo moderator
Staff member
That confirms the bounce process is working then so yes, you can ignore those sporadic failures.

If they get any worse though you may want to look into it.
 
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