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XF 1.5 Zend_Mail_Protocol_Exception: cannot connect to host; error = 110

adwade

Active member
#1
I have received just two such errors over the last the past 3 weeks. Is this something I should be concerned about and fixing -or- Is it a normal occurrence I don't need to fret over?

Error #1 Info
Zend_Mail_Protocol_Exception: cannot connect to host; error = Connection timed out (errno = 110 ) - library/Zend/Mail/Protocol/Pop3.php:109
Generated By: Unknown Account, Jul 24, 2016
Stack Trace
Code:
#0 /home/rradmin/public_html/forums/library/Zend/Mail/Storage/Pop3.php(190): Zend_Mail_Protocol_Pop3->connect('pop.zoho.com', 995, 'SSL')
#1 /home/rradmin/public_html/forums/library/XenForo/Model/EmailBounce.php(288): Zend_Mail_Storage_Pop3->__construct(Array)
#2 /home/rradmin/public_html/forums/library/XenForo/Deferred/EmailBounce.php(19): XenForo_Model_EmailBounce->openBounceHandlerConnection()
#3 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.98886084557, '')
#4 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.98886084557, '', false)
#5 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#6 /home/rradmin/public_html/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
#7 {main}
Request State
Code:
array(3) {
["url"] => string(50) "http://www.recumbentriders.org/forums/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(21) "/forums/threads/5329/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
Error #2 Info
Zend_Mail_Protocol_Exception: cannot connect to host; error = Connection timed out (errno = 110 ) - library/Zend/Mail/Protocol/Pop3.php:109
Generated By: Unknown Account, Aug 11, 2016 at 11:59 AM
Stack Trace
Code:
#0 /home/rradmin/public_html/forums/library/Zend/Mail/Storage/Pop3.php(190): Zend_Mail_Protocol_Pop3->connect('pop.zoho.com', 995, 'SSL')
#1 /home/rradmin/public_html/forums/library/XenForo/Model/EmailBounce.php(288): Zend_Mail_Storage_Pop3->__construct(Array)
#2 /home/rradmin/public_html/forums/library/XenForo/Deferred/EmailBounce.php(19): XenForo_Model_EmailBounce->openBounceHandlerConnection()
#3 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_EmailBounce->execute(Array, Array, 7.99017715454, '')
#4 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.99017715454, '', false)
#5 /home/rradmin/public_html/forums/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#6 /home/rradmin/public_html/forums/deferred.php(23): XenForo_Model_Deferred->run(false)
#7 {main}
Request State
Code:
array(3) {
["url"] => string(50) "http://www.recumbentriders.org/forums/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(21) "/forums/threads/9717/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
Under Email Options
I have Enabled the automated bounced email handler
Connection Type: POP3
Host: pop.zoho.com : 995
Encryption: SSL

If there's something I need to fix, please understand the error messages above are greek to me. :confused: So don't get too technical and just assume that I'll understand your advice. Thanxx!
 

Brogan

XenForo moderator
Staff member
#2
If you have only received two errors in three weeks, it's nothing to be concerned about and is just due to temporary connection issues.
 

Brogan

XenForo moderator
Staff member
#4
To clarify, I presume those aren't the only two bounces in three weeks?

Do you see any entries in the bounce log - admin.php?logs/email-bounces ?
 

adwade

Active member
#5
I think the bounce process has been working alright as I set it up, but I could be mistaken.

My bounce log shows...
Screen Shot 2016-08-16 at 11.36.19 PMa.jpg
and the hunter user is presently in a Email Invalid (bounced) User State.
 

Brogan

XenForo moderator
Staff member
#6
That confirms the bounce process is working then so yes, you can ignore those sporadic failures.

If they get any worse though you may want to look into it.