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Youtube clips not viewable on mobile browsers

Discussion in 'Troubleshooting and Problems' started by Martijn, Dec 31, 2013.

  1. Martijn

    Martijn Member

    Some users from my forum are complaining that they are unable to watch youtube video's which are posted on the forum on their Ipad/Android Tablet or smartphone.

    For example : http://www.goochelaars.com/threads/youtube-videos-niet-te-zien-met-ipad.14844/#post-128860

    I tried it on my Ipad myself and it worked after about 30 seconds wait. (both in Safari and Chrome)
    I tried it on an Samsung Tab 3 (both in built-in-browser and Chrome) with no result.
    I only see some whitespace in the message.

    Any idea what causes this problem ?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That format isn't compatible with mobile browsers.

    Try updating your media BB Code - this is the default:
    <iframe width="500" height="300" src="http://www.youtube.com/embed/{$id}?wmode=opaque" frameborder="0" allowfullscreen></iframe>
  3. Martijn

    Martijn Member

    Hi Brogan, thanks. It works right now :)
  4. cmeinck

    cmeinck Well-Known Member

    I'm having some of the same issues, users complaining they cannot see videos on mobile (responsive). @Brogan Can you explain a bit more on 'updating your media BB code'? Is that within the post or is that within the XenForo code?

    This is the URL in question.
  5. Jeremy

    Jeremy Well-Known Member

  6. Brogan

    Brogan XenForo Moderator Staff Member

    Go to your ACP, click on BB Code Media Sites in the sidebar, click on YouTube and update the code in the Embed HTML field.
    cmeinck likes this.

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