Your full account details are not currently editable.

[Tifercelli]

"Your full account details are not currently editable." - Hello! Why did this happen and how to fix it?

 

[Chris D]

To post in the customer support forums you need to first have linked your customer account to your forum username.

You can do this by going to the “Forum users” section in the Account area and adding your forum username there.

That will then allow you to post in the correct forum.