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XF 1.5 You do not have permission to view this page or perform this action.

Discussion in 'Troubleshooting and Problems' started by Fred., Jan 29, 2016.

  1. Fred.

    Fred. Well-Known Member

    I think it this is since the last update, al new members permissions are set to no.
    The user group permission is set right. Older users are ok.
    New users just get

    You do not have permission to view this page or perform this action.
    Where do I have to look for the problem? How can fix the permissions for these users?
    I didn't change anything.

    Last edited: Jan 29, 2016
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Are the members in more than one user group?

    Try running the permissions analyzer for one of the affected members to see what is returned.

    Is it for a particular page?
  3. Fred.

    Fred. Well-Known Member

    No, only one usergroup "Registered"
    It returns No for every permission.

    No, for everything. forum list, thread view,...
  4. Brogan

    Brogan XenForo Moderator Staff Member

    And it only affects new users?

    Do you have any add-ons installed, specifically new ones since the problem started?
    It sounds like an add-on may be involved.
  5. Fred.

    Fred. Well-Known Member

    I think I only installed [by xenMade.com] Link Directory
    Disabled it for now, I also disabled Bd Social share.

    Should it be fixed by disabling the add-on?
    After disabling the add-ons same result. No permission.
  6. Brogan

    Brogan XenForo Moderator Staff Member

    No, I doubt it will be fixed by disabling those add-ons; they may not even be involved.

    Even if you do identify an add-on responsible, disabling it probably won't resolve the permissions corruption, which is what it sounds like there is.

    Try editing one of the members individual user permissions - just toggle a permission on and save then off and save again.
    If you run the analyzer again is it now correct?
    Fred. likes this.
  7. Fred.

    Fred. Well-Known Member

    I have the following add-ons installed
    Installed Add-ons
    Ads Manager
    Auto File Health Check
    AVForums.com - Competitions
    AVForums.com - Moderator Checkpoint System
    Batch Update Tags
    Digital Point Better Analytics
    Register Email
    Search Log
    XenForo Media Gallery
    [bd] Attachment Store
    [bd] Cache
    [bd] Social Share
    [bd] Widget Framework
    [by PiX-house.com] Dead Link Management
    [by PiX-house.com] Keyword Management
    [by xenMade.com] Link Directory
    [FreddysHouse] Logger
    [FreddysHouse] Two-Factor Authentication
    [SurreyForum] XenKingDir - Business / Links Directory
  8. tajhay

    tajhay Well-Known Member

    @Fred. Try rebuilding the user cache again. Had this exact prob along with few other admins. Check my post history for the thread - sorry on the phone and on a plane right now.

    It mist be link directory as i have that addon just installed recently too... @au lait
    Fred. likes this.
  9. Brogan

    Brogan XenForo Moderator Staff Member

    An easy way to check would be to disable that add-on and register a new account and check if the permissions are OK.

    If they are, enable the add-on again and register a new account and check the permissions.
  10. tajhay

    tajhay Well-Known Member

    Yeah. The problem occurs once a new user registers and then confirms the account. Everything gets set to no. I put a test user in.the same registered user ground and was able to see that they had diff permissions. Before the user confirms they can view pages. Really really bad bug...if a new registrant hadnt msged me via contact form you wouldnt be able to find out.

    Ill test tonight or tomorrow. Its one of @au lait addons for sure...from the above list that op has they seem to be common with both of us.
  11. Fred.

    Fred. Well-Known Member

    That fixed the permissions for that user (y)

    Done, All permissions fixed.

    I'm going to blame @au lait :p;)

    Thank you guys for the fast response. (y) :cool:
    au lait likes this.
  12. Fred.

    Fred. Well-Known Member

    Do you know if the last version also has that problem?
  13. tajhay

    tajhay Well-Known Member

    Dunno mate. I have a version that was released a couple of weeks ago....there have been a few updates since then.

    @Mouth may be able to confirm?
  14. Brogan

    Brogan XenForo Moderator Staff Member

    It would be better to continue the discussion in the add-on thread, so the author and other users are aware of the issue.
  15. denam

    denam Active Member

    I am not sure if that problem is related to the link directory add-on because I have that add-on not installed and some of my users messaged me that they randomly get the following message when trying to access a random page on the site.

    The permission sets of the affected users seem to look not any different than from other users. I am rebuilding the user cache hoping that it will solve the problem.

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