Okay
@SurferJon, there's a few issues with the comments count, one of which may be a case of an outdated theme.
If you can edit
/wp-content/themes/wp-xpress-theme/inc/template-tags.php
, on around line 189 you should see this:
$settings = \XPress::app()->option('xlink');
However, I think yours may have this:
$settings = \XPress::app()->option('xpress');
If it does, could you change it to the first version? This is the issue we had with
@adwolf1's installation so may be the same for yours. It
should be loading the reply count from the thread, but was hitting some earlier code so loading the WP comment count instead. The above line being outdated was causing the settings to not be loaded, so would use the WP comments count, and I think in your support ticket you said it would only work if you posted a native WP comment, which this would explain. You can either change this line manually for now, or update the wp-xpress-theme theme from a fresh XPress download.
There's then other issues with how it works out the comment count - if comment syncing is disabled it's trying to use the WP comment count, but if comments aren't synced this would always be 0, so I need to change that too and push a new update. But I think the first code change I mentioned should fix the issue. If not, let me know.