Fixed xf_identity_service doesnt exist


Active member
Got this error upgrading to 1.1 Beta, any ideas? Was step 2 in process (however it did get to step 5 I think and then got a 500).


Server Error

Mysqli prepare error: Table 'reallyme_rmsforum.xf_identity_service' doesn't exist
  1. Zend_Db_Statement_Mysqli->_prepare() in /var/www/vhosts/ at line 115
  2. Zend_Db_Statement->__construct() in /var/www/vhosts/ at line 381
  3. Zend_Db_Adapter_Mysqli->prepare() in/var/www/vhosts/ at line 478
  4. Zend_Db_Adapter_Abstract->query() in/var/www/vhosts/ at line 734
  5. Zend_Db_Adapter_Abstract->fetchAll() in/var/www/vhosts/ at line 374
  6. XenForo_Install_Upgrade_1010031->step3() in/var/www/vhosts/ at line 115
  7. XenForo_Install_Controller_Upgrade->actionRun() in/var/www/vhosts/ at line 310
  8. XenForo_FrontController->dispatch() in /var/www/vhosts/ line 132
  9. XenForo_FrontController->run() in /var/www/vhosts/ at line 17


XenForo developer
Staff member
(however it did get to step 5 I think and then got a 500).
That's the problem. Step 5 is a long step if you have a lot of posts and/or a not particularly optimized MySQL. You may just have to wait and eventually refresh that step.

That said, we can probably trap the error of this step. I'd probably just revert to a backup now and try again though.


Active member
I think I made the issue worse by jumping browsers and trying to restart the upgrade process.

Back in the original browser, hit back and it then completed, so all good.

Great job btw :)