XF 2.2 ZipArchive class does not exist

[Lighthope]

Attempting to auto-upgrade and I get the error "ZipArchive class does not exist".

I've looked over a couple other threads that mention the issue, but I can't understand what they did to solve it. One mentioned "Found the issue. The zip.ini file in php.d had a typo, extensions versus extension. It shouldn't be plural," but I don't know where that file is to check it.

Another mentioned the "server environment report," but I can't find that, either, even when I search for it.

Can someone give me a step-by-step to fix this?

 

[Jeremy P]

The server environment report is on the control panel dashboard. You'll need to enable the PHP zip extension (or ask your host to do it).

 

[Lighthope]

The server environment report is on the control panel dashboard

Okay, I found that.

You'll need to enable the PHP zip extension (or ask your host to do it).

Someone in another thread said there was an error in "php.d had a typo, extensions versus extension. It shouldn't be plural".

Any insight into that? I don't know where that file is.

 

[Jeremy P]

It's a server configuration file and only relevant if you're running your own server and not using some kind of hosting control panel.