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Cannot Reproduce XF 1.3: Only one user with weird "font shrinkage" in RTE

Discussion in 'Resolved Bug Reports' started by kontrabass, Aug 23, 2014.

  1. kontrabass

    kontrabass Well-Known Member

    Out of tens of thousands of users, I have just one that has an odd issue with his font size randomly shrinking when he posts on his OSX Mavericks system. He's using Safari Version 7.0.5 (9537.77.4) and OS X 10.9.4 build 13E28.

    Here's a link to a post with a screenshot of the text editor input showing small font:

    Font change during editing

    And this is what his posts look like:

    Font change during editing

    It happens about once every 3 posts, according to the user. I have been unable to duplicate, nor have I had any other reports... So I guess this is pretty insignificant :)
  2. Brogan

    Brogan XenForo Moderator Staff Member

    This happens to me occasionally using Chrome on Win 7.
    I have mentioned it to Mike in the past.

    It only happens when I paste content, but not always.
    I haven't been able to reproduce a consistent test case.
  3. Mike

    Mike XenForo Developer Staff Member

    I don't recall the pasting thing off hand. But pasting is a very different thing -- source formatting comes across by default; it's usually stripped out but there are some cases where it's kept.

    If it's just happening randomly when typing then that's very strange. I haven't tried to reproduce this yet, but if I can't it's going to be essentially impossible to diagnose the issue to figure out any required change.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    In my case, it actually causes existing text to change font size, after a paste event.

    Checking the code, it actually adds size tags, size 2 if I remember correctly.
  5. kontrabass

    kontrabass Well-Known Member

    I'm using the same setup (Safari 7 on Mavericks) and have never had this happen. Why it continues to happen for this user 33% of the time he posts, is beyond me. Maybe he'll send his mac to me. Lol.
  6. Mike

    Mike XenForo Developer Staff Member

    Maybe he has some sort of Safari extension that's interacting in a weird way?

    I've tried a little bit to reproduce this, but no luck as of yet.
  7. DeltaHF

    DeltaHF Well-Known Member

    I have also had an OSX user report this with Safari, in both OSX 10.9 and 10.10.

    Just as Brogan described, it actually inserted size tags (size 2) around the affected text, but the user cannot reliably reproduce the issue. I'll report back if I hear anything else.

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