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XF 1.1 Xenforo running extremely slow sometimes

Discussion in 'Troubleshooting and Problems' started by Enitoni, Sep 24, 2013.

  1. Enitoni

    Enitoni Member


    I've recently noticed that our Xenforo forums sometimes act out slow and even sometimes, Won't even load. I have no idea of why this is happening, But it seems to be happening at random times. Sometimes it loads just fine, And sometimes it doesn't. Here's a link to the website.

    And here are some screenshots:

    Site is not loading here.

    One stance of the site loading wrongly.

    Another more critical site load fail.
    Last edited: Sep 24, 2013
  2. RoldanLT

    RoldanLT Well-Known Member

    Check your server.
  3. Enitoni

    Enitoni Member

    Well, I really don't have access to the server, I only administrate the forums. @Ryciera runs the forums, Perhaps you could tell her? She's also very confuzzled by this. And our host is pretty good too.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Sounds like server related to me.
    Possibly an add-on (unlikely).

    Shared or VPS hosting?
  5. Enitoni

    Enitoni Member

    Added screenshots.
  6. RoldanLT

    RoldanLT Well-Known Member

    It's Litespeed Server issue, fixed already on xf 1.2.x
  7. Enitoni

    Enitoni Member

    Is it free to update?
  8. RoldanLT

    RoldanLT Well-Known Member

    If you have a license for Xenforo and have access on Customer area, then yes.
  9. Enitoni

    Enitoni Member

    Alright, I'll ask @Ryciera to update it then. Thanks for the help!
    RoldanLT likes this.
  10. Mike

    Mike XenForo Developer Staff Member

    The server isn't running LiteSpeed...

    @Brogan's questions are right. But it is generally a server issue - if you're on shared hosting, then you're at the whim of the host. Any other site could cause problems. If you're on a VPS, you should be more immune to that but you may have fewer resources so it's possible there are limits there. If it happens sporadically, it's almost definitely related to server load. You'd need root-level access to likely do anything about it though.
  11. RoldanLT

    RoldanLT Well-Known Member

  12. Enitoni

    Enitoni Member

    Perhaps upgrading the forums will help? If not, It has to be the server/host.

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