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XenForo Private Messages Problem

Discussion in 'XenForo Questions and Support' started by Kira666, Mar 26, 2013.

  1. Kira666

    Kira666 Member



    Have a problem when send a PM. So, as you see on video it was a good chance to open new conversation, often it starts for the second time trying to open it. I know, that problem with my server. Please give me advice how to resolve it.

    Thanks a lot!
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    This is likely to be a javascript error.

    If you press F12 in your browser the console should reveal any errors.

    If you upgraded to XF 1.1.4 today, try clearing your browser cache. Also, have you had any add-ons installed that modify the editor? Such as TinyMCE fix?
     
    Kira666 likes this.
  3. Kira666

    Kira666 Member

    [​IMG]

    I think no. No, i haven't upgrade yet. Now have - 1.1.3

    Console wrote:


    Code:
    XenForo editor ctrl_message, 
    [textarea#ctrl_message_html.textCtrl MessageEditor, context: document, selector: "#ctrl_message_html", constructor: function, init: function, selector: ""…]
     site.com:324
    XenForo.activate(
    #document
    ) xenforo.js:191
    flash url: http://site.com/js/swfupload/Flash/swfupload.swf attachment_editor.js:6
    Attachments changed, total files: , images:  attachment_editor.js:13
    XenForo.init() 44ms. jQuery 1.5.2/1.2.6-dev xenforo.js:188
    SWFUpload successfully initialized (SWFUpload_0) attachment_editor.js:7
    Abort pending field validation... xenforo.js:291
    XenForo.activate(
    [div.xenOverlay __XenForoActivator, constructor: function, init: function, selector: "", jquery: "1.5.2", size: function…]
    ) xenforo.js:191
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    OK.

    Well pressing F12 in your browser after trying to submit the message will probably reveal the error that is stopping it.
     
    Kira666 likes this.
  5. Kira666

    Kira666 Member

    look up. so, i saw my conversations and found other conversations, that i tried create before, so they have created, maybe my vps is too slow. It has 128 RAM.
     
  6. Chris D

    Chris D XenForo Developer Staff Member

    Hmm, there's no error there. That could suggest an actual timeout.

    128MB of RAM is pretty low.

    Would your host be willing to help you debug the issue by temporarily upping that to 256MB or more?
     
    Kira666 likes this.
  7. Kira666

    Kira666 Member

    okay, i'll test it on 256 RAM, and report there. Thanks for help!
     

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