XenForo Private Messages Problem

[Kira666]

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

Have a problem when send a PM. So, as you see on video it was a good chance to open new conversation, often it starts for the second time trying to open it. I know, that problem with my server. Please give me advice how to resolve it.

Thanks a lot!

 

[Chris D]

This is likely to be a javascript error.

If you press F12 in your browser the console should reveal any errors.

If you upgraded to XF 1.1.4 today, try clearing your browser cache. Also, have you had any add-ons installed that modify the editor? Such as TinyMCE fix?

 

[Kira666]

This is likely to be a javascript error.

If you press F12 in your browser the console should reveal any errors.

If you upgraded to XF 1.1.4 today, try clearing your browser cache. Also, have you had any add-ons installed that modify the editor? Such as TinyMCE fix?

I think no. No, i haven't upgrade yet. Now have - 1.1.3

Console wrote:

XenForo editor ctrl_message, 
[textarea#ctrl_message_html.textCtrl MessageEditor, context: document, selector: "#ctrl_message_html", constructor: function, init: function, selector: ""…]
 site.com:324
XenForo.activate(
#document
) xenforo.js:191
flash url: http://site.com/js/swfupload/Flash/swfupload.swf attachment_editor.js:6
Attachments changed, total files: , images:  attachment_editor.js:13
XenForo.init() 44ms. jQuery 1.5.2/1.2.6-dev xenforo.js:188
SWFUpload successfully initialized (SWFUpload_0) attachment_editor.js:7
Abort pending field validation... xenforo.js:291
XenForo.activate(
[div.xenOverlay __XenForoActivator, constructor: function, init: function, selector: "", jquery: "1.5.2", size: function…]
) xenforo.js:191

 

[Chris D]

OK.

Well pressing F12 in your browser after trying to submit the message will probably reveal the error that is stopping it.

 

[Kira666]

OK.

Well pressing F12 in your browser after trying to submit the message will probably reveal the error that is stopping it.

look up. so, i saw my conversations and found other conversations, that i tried create before, so they have created, maybe my vps is too slow. It has 128 RAM.

 

[Chris D]

Hmm, there's no error there. That could suggest an actual timeout.

128MB of RAM is pretty low.

Would your host be willing to help you debug the issue by temporarily upping that to 256MB or more?

 

[Kira666]

Hmm, there's no error there. That could suggest an actual timeout.

128MB of RAM is pretty low.

Would your host be willing to help you debug the issue by temporarily upping that to 256MB or more?

okay, i'll test it on 256 RAM, and report there. Thanks for help!