Folks,
Brogan is correct folks. A blog, a roadmap, a highlight list, a recap, it's all the same thing. Ultimately people are requesting better communication about what is going on, what is going to happen in the future. The requests however are going to continue to go unaddressed.
XenForo is a fantastic piece of software, written with some of the latest code. However, from a community/customer management standpoint, things are pretty much being handled as if it were still the year 2001.
The notion that potential customers should have to dig around for information is schizophrenic. The subsequent comments by Brogan prove a point.
This is an epic fail from the customer relations perspective. Really, you're insulting a customer on your own forums? I'm sure that looks fantastic to other potential customers whom pull up your profile to look up information about the products future. Personally, I hope you do better in the future, mostly because I think you can. Maybe you just slipped up.
Ultimately, when a customer lobs a criticism of a product, or even when a vocal customer fires off what seems to be a suggustion that you might be at odds with. It's important to distill what is being said and figure out what is the underlying complaint. In this case, it's pretty obvious Carl was just pointing out a desire for the XenForo folks to communicate better.
Anyway, there's some great stuff in this thread, keep it up customers.