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XF 1.5 Xenforo Guest/Robots - aren't online the time form the Online Status Timeout

Discussion in 'XenForo Questions and Support' started by CabCon, Aug 24, 2016.

  1. CabCon

    CabCon Active Member

    Since I switched to a v server, I have the problem that guest and robots are not show as online the Online Status Time, for members it works but guests and robots are just shown for a "A moment ago" and not the 15 min which I set. Does anyone know where this error is caused?

  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Maybe IP reporting...

    Visit admin.php?tools/phpinfo and make sure REMOTE_ADDR shows your correct IP. If it's not correct then you can contact your host or server person to fix this. Or look for a server variable that contains the correct IP and then add this code to your library/config.php file:

    Replace the red part with the name of the server variable that contains the correct IP (from your phpinfo).
    CabCon likes this.
  3. CabCon

    CabCon Active Member

    Thank you very much, yes every user have the same IP! :) Will try that out!

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