XenForo Custom Profile Fields Not Displaying or Saving User Data

[jorg234]

I'm having trouble with custom profile fields not showing up properly in my XenForo forum. Here's a summary of the issue:

1. Custom Profile Fields: I've created several custom fields for users to fill out during registration or when editing their profiles.
2. Setup: These fields are set up correctly in the Admin Control Panel (ACP) with the right field types and permissions.
3. Visibility Issue: When users try to view or edit their profiles, these custom fields don't appear.
4. Data Loss: Even though users fill out these fields, the information seems to be lost because the fields are not visible anywhere in their profiles.

Here's what I've tried to fix it:

• Template Check: Made sure the templates have the correct code to display the custom profile fields.
• Permissions: Verified that permissions for viewing and editing these fields are correctly set for all user groups.
• Clearing Cache: Cleared the forum cache multiple times, but the problem still exists.
• Test Accounts: Created test accounts with different user groups to see if it's a permission issue, but the fields still don't show for any user.

I'm looking for help from the XenForo community to figure out why these custom profile fields aren't displaying. If anyone has experienced a similar problem or has any ideas on how to fix it, your help would be greatly appreciated.

 

[Paul B]

If you require support you will need to associate your user name with your customer account and post in the relevant support forum.