Many of my users are having this issue. Most of them are using Smartphones and Tablets, but there were some on Laptops and PC's that are having the issue. I haven't had any issues on any devices myself.
- We are not using cloudfare
- the users having the issues all claim that browsers are set to accept cookies.
- I also tried turning off all addons and having some of the members (having getting logged out) issues test it for about a half hour, and they were are still getting logged out.
- At the same time, I even turned off styles and let them test it with no addons and in the default syle.
- Also checked the Library/config.php file and saw no other caching backend such as memcached or APC.
- Turned it over to a Tech at the hosting solution and he tried adding Memcached w/session caching to no avail (happens with or without that as well)
- The tech even tried switching from LightSpeed to Apache, and updated PHP from 7.0 to 7.2
- There are no disk space limits being reached that would prevent new sessions from being created.
Sessions are being written into xf_session table. This is the key making the tech think it's not server-side.
It seems to happen whenever a member tries to do anything that requires registration, like clicking on likes, trying to post, etc. It's pretty frustrating for them, and had been going on for a couple of weeks.
Before placing a support ticket, I thought that I would come here to see if anyone else was having the issue.
I am using XF 2.0.10 (happened in 2.0.9 as well)
PHP 7.2 (happened on 7.0 as well)
MariaDB 10.2
2 server setup, webserver and DB server.
Anyone have any other leads to what else might be the cause?