We've recently renewed licences but are somewhat torn between the two, only because of acquaintances and such.. Some say IPS is more feature rich and has better ways to deliver the content, while others say XF is where it's at.
Four years or so for us now with XF and only the last few months we feel a little rattled by IPS.
IPS forums are not member (not paid customer) friendly and IMHO we can't seem to get clear answers to basic questions. Getting your head around it all, also seems to take a long time as it's not very intuitive.
For XF, staff help, ease of use, fluidness of things for us are win win. Support is outstanding tbh..
IPS? Sounds great, sounds amazing, people who use it swear by it... but it just seems odd to use. I am intrigued and have been for a very long time.
That said, a friend of ours has adapted well and states it's simply a
matter of adjusting.
Have spoken to Matt via emails and he's suggested some help with our model, but I feel immediately put off by how they handle members on-site who are not paid customers. Not friendly really.
Friendliness goes a hell of a long way in my book tbh.
On that note, we're not moving from XF any time soon.