*******'s customers are locked in to his addons because no one has developed an alternative. They can either remove the functionality from their sites or take the risk that something malicious may be going on. There is no alternative to ******* support ticketting system. I have been receiving requests for advise on this matter. So maybe its good to get this more in the open so that it gets the attention of developers. Why hasn't anyone created an alternative ticketting system? There clearly are customers waiting.