CTXMedia
Well-known member
One of my moderators found some spam posts so used the new Shared IPs mod tool drop-down to check if this spammer had any other accounts? Nope. All clear.
She then ran the Spam Cleaner on the account and afterwards it brought up three (previously cleansed/banned) accounts that it associated with the one she'd just cleaned.
Why didn't the Shared IPs tool show these accounts?
Does the spam cleaner use a different mechanism when finding duplicate accounts or is it something to do with a lack of historical data for the new Shared IP tool?
It would just be useful to understand the differences / limits of the Shared IPs tool so that I can inform my moderator teams.
Cheers,
Shaun
She then ran the Spam Cleaner on the account and afterwards it brought up three (previously cleansed/banned) accounts that it associated with the one she'd just cleaned.
Why didn't the Shared IPs tool show these accounts?
Does the spam cleaner use a different mechanism when finding duplicate accounts or is it something to do with a lack of historical data for the new Shared IP tool?
It would just be useful to understand the differences / limits of the Shared IPs tool so that I can inform my moderator teams.
Cheers,
Shaun