XF 1.5 Website not loading all of a sudden.

[Tomitytom]

Hiya everyone. Our website is not loading and has not done for the last 2 weeks or so.

I don't have any knowledge of coding so I'm really hoping someone can take a look for me please.

The website is
Website not loading all of a sudden.

MistyLands

Forum software by XenForo

mistylands.net

Thank you so much.

 

[briansol]

you didn't give us much to look at here....

does it ping?
check your host?
do flat html files load?
open your control panel and check for error logs?
paste a link to your site?
open a ticket?

 

[Tomitytom]

I did paste the website but it looks like it's been removed.

MistyLands

Forum software by XenForo

mistylands.net

I opened a ticket and they said

"On my side the website seems to be loading fine, just without the CSS- which would be an issue with the websites code."

 

[Paul B]

Looks like your host has upgraded PHP to a version which is not compatible with the version of XF you are running.



Contact them and tell them to downgrade to PHP to 5.6.

 

[briansol]

looks like it's throwing a 500 error on css generation.

my guess is your host upgraded php to 7.4 and XF 1.x is not comatible. Check if you can downgrade your php at your host to 5.5 or better yet, upgrade your board to 2.2

 

[Tomitytom]

How do i upgrade to 2.2. Can someone do this for me?

 

[Max Taxable]

How do i upgrade to 2.2. Can someone do this for me?

I'd talk to @MySiteGuy

 

[Paul B]

We offer an upgrade service which can be purchased from your customer account.

 

[djbaxter]

Your site is loading for me now.