1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Website doesnt allow registrering.

Discussion in 'Troubleshooting and Problems' started by Mrdiamond123, Mar 6, 2013.

  1. Mrdiamond123

    Mrdiamond123 Member

    Hey there.

    My website http://www.archGaming.net, doesnt let my players regitre, it means they don't get the mail, where they have to activate their account.

    Has any on you ever see this before, or/and do you know, how ti fix?

    -thanks in advance, :)
  2. Chris D

    Chris D XenForo Developer Staff Member

    Jake Bunce likes this.
  3. Biker

    Biker Well-Known Member

    If emails are being sent, and the users aren't receiving them, check to see if your server IP or domain name is blacklisted.
    Jake Bunce likes this.
  4. Mrdiamond123

    Mrdiamond123 Member

    How do i check that ?
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Just process of elimination. Try multiple different email addresses to ensure it's not a problem with one specific address. Check your spam folder. If the email is flagged as spam then check these things:


    If no email is getting through at all then consult with your web host to examine the mail logs on the server to confirm delivery. Or just setup a different SMTP server:

    Chris D likes this.
  6. Biker

    Biker Well-Known Member

    There are many sites that can check your IP or domain name against the more common blacklists out there. http://mxtoolbox.com/blacklists.aspx is but one of them.
  7. MattW

    MattW Well-Known Member

    Do you have an SPF / DKIM record set for your server IP address? These are needed more and more now to stop e-mails being dropped by the receiving end.
    Biker likes this.
  8. Biker

    Biker Well-Known Member

    I can attest to this requirement. Microsoft has made getting removed from their lists much easier recently, but 2 years ago it wasn't so easy. In fact, it was a nightmare. Even after getting the requirements in place, it still took me close to a month of daily emails to Microsoft to finally get removed from their blacklist.

    Email is a touchy issue for many sites. And it gets even worse if you send out mass emails to your membership. Get enough of the membership reporting your emails as spam, and you find yourself back on the blacklist again. I constantly remind the membership that they can opt out of mass emails, and if I find anyone reporting them as spam, taking a chainsaw to their membership account will be the least of their worries. :D
    MattW likes this.

Share This Page