XF 2.0 Views counter not working

[Deleted member 134868]

So I have a very odd issue at my forums and I can't find the cause for it neither where to continue troubleshooting.
My views counter stopped working, that's it, visits in any thread doesn't counts towards the views counter.
And a lot of threads are now always one count above the replies count.

Anyone in here had a similar issue before?

 

[S Thomas]

Check your cronjobs, if they are still running. /admin.php?cron/

 

[Deleted member 134868]

Yeah, that was the first I checked, enabled.

 

[S Thomas]

Just enabled or running aswell? Does it show something like this?
Update view counters
Next run: Apr 15, 2018 at 11:30 PM
The date should be in the future.

 

[Deleted member 134868]

Running as well, I also tried to run it manually.

 

[Martok]

When did the issue start?
Did you do anything to your site around the time that it stopped working?
Do you have any add-ons that might potentially cause this issue? Might be worth disabling all of them and then seeing if the view counter updates.

Whilst the problem in the link below isn't quite the same as yours, it might be worth following the same suggested solution:

https://xenforo.com/community/threads/cron-entries-and-view-counts-not-updating.118586/

 

[Deleted member 134868]

I believe it's this addon: https://xenforo.com/community/resources/redis-view-counters.5563/
If I deactivate it and some hour passes, views starts to count, going to ask Xon.